Ministerial Briefing Account Manager

The Department for Business and Trade works to grow the UK economy, supporting businesses to invest, export and innovate. The Business Strategy and Briefing team helps drive this mission. We work across 30 sector teams to shape delivery, support senior decision‑making, and ensure stakeholders are well informed.

The teams work includes building trusted relationships with colleagues across DBT to coordinate the effective delivery of projects, briefing and correspondence. We help bring clarity, pace and consistency to fast‑moving and high‑profile work.

We are a warm, supportive and high‑performing team that takes pride in delivering high‑quality work at pace. We collaborate closely and value the variety that comes with visible, cross‑cutting work. We are a newly merged team, using this opportunity to refresh how we work, build strong relationships and create inclusive, supportive ways of working. We come together regularly for socials and team‑building events.

This is an engaging and fast-moving role. You will support delivery of multiple commissions, using judgement to manage priorities and meet deadlines. Your role is likely to span a range of responsibilities, including:

• Partnering with sector colleagues to deliver drafting and briefing. You will build subject‑matter knowledge over time, enabling you to respond quickly and confidently to correspondence and briefing requests. Alongside drafting, you will manage case records carefully, ensuring the status of each request is clear from receipt through to completion.
• Providing flexible surge support across the team, building effective working relationships quickly to provide high-quality drafting and briefing where it is most needed.
• Taking a central coordination role, managing a high‑volume shared inbox that receives dozens of queries each day. This includes reviewing and prioritising incoming requests, logging them accurately on a live tracking Excel spreadsheet, identifying the most appropriate colleague or team to handle each query, and ensuring information and materials are passed on promptly. You will keep records up to date as work progresses so the team has a clear, real‑time view of what is in train and what has been completed.
• Building relationships with colleagues in other hubs across the department, to ensure incoming requests are directed to the correct teams.
• Rapidly responding to fast-moving commissions, such as providing inputs into briefings, dashboards and data-driven projects.

Your focus will shift in line with team priorities. You should expect to move between different sectors and types of work, responding to emerging pressures and opportunities.

This is a role for someone who thrives on coordination, drafting, and teamwork. You should enjoy variety, and be able to quickly get up to speed in new areas.

Essential criteria

The below criteria are essential and will be assessed at application stage;

You should be:

1. Experienced at drafting high quality briefings and letters.
2. Able to work at pace to deliver multiple commissions to tight deadlines. Organised and structured, with strong attention to detail.
3. Good at building relationships with working level and senior colleagues to rapidly deliver commissions.
4. Flexible and responsive, willing to step into different areas to support priority work as needs arise. Proactive and positive in the context of change.
5. Experience of managing a busy shared inbox, or enthusiasm to learn this skill.
6. Competent at using Microsoft 365 apps, especially Word, Excel and Copilot.Desirable criteria

Desirable Criteria

The below criteria are desirable only. These will not be assessed throughout the recruitment process, but will be used in the event of tied scores between candidates;

It is beneficial if you have the capabilities below. Training and support will be provided if you dont yet have this experience:

• Experience working on sector‑specific or industry‑focused issues.