Programme Manager, Illegal Markets

The role:

As a Programme Manager at the Gambling Commission you will provide strategic leadership and direction across a defined set of interdependent projects and the associated business change activities.

You will be responsible for the successful delivery of the required outcomes, including the establishment of appropriate governance and assurance, monitoring progress, managing risks and issues and ensuring the business readiness for change.

The team:

You will play a pivotal part in the delivery of our illegal market programme of work. This is high profile work and will be subject to a high level of public scrutiny and as such we are looking for an experienced Programme Manager who has strong stakeholder management and leadership skills, with an ability to bring together multiple strands of work to ensure the programme delivers on time, the desired benefits and within scope.

Your responsibilities:

• Develop and clearance of the business case with project leads and SMEs.
• Cascade vision and translate into delivery objectives for the team. Lead the programme to deliver the business case benefits and outcomes.
• Maintaining the overall integrity and coherence of the programme and governance framework to support the delivery of each of its projects.
• Create and maintain project delivery frameworks for use by the Commission, ensuring that programmes and projects meet government functional standards and align to central project frameworks.
• Make recommendations and secure resource from senior stakeholder and allocate assigned resources across complex and large-scale programme and projects.
• Support and manage your team and wider Project Management community with learning and development to embed good project delivery and practice, providing coaching and mentoring to project professionals across the Commission.
• Oversee risk, issue and dependency management. Ensures mitigations are in place and resolved through negotiated agreement.
• Ensure realisation of benefits for stakeholder through planning and designing and that project outputs meet programme requirements.
• Engage with assurance reviews and support action on recommendations. Organise assurance processes such as gateway reviews, as required.
• Identify and manage stakeholder relationships and highlight need for senior level support. Manage internal and external relationships as appropriate
• Work with project leads and business as usual to ensure dependencies are actively managed, act as an arbiter and enforcer and resolve issues between the various elements of the programme
• Follow the Gambling Commissions portfolio and project delivery frameworks and contributing towards its continuous improvement.

The above does not constitute an exhaustive list of duties. The post holder may be required to perform any reasonable tasks commensurate with the level of responsibility at the request of their Manager.

What were looking for:

Essential criteria:

• Experience of managing complex programmes and projects within a dynamic and fast paced programme environment.
• Proven ability to lead, build consensus and influence (without authority) across a large and often diverse and senior group of stakeholders and develop strategic relationships (internal and external).
• Experience of ensuring strategic and operational risks and issues are identified, prioritised, assessed and mitigated.
• Leadership and development of a multi-year plan to deliver multiple projects and workstreams.
• Experience of creating an environment in which projects and teams can succeed working effectively together, managing dependencies and leading people through change.

Desirable criteria:

• Agile Project Management Qualification (i.e. SAFe Portfolio Management)
• Managing Successful Programmes qualification
• Contract Management accreditation
• Experience of managing business change
• Knowledge of Government Functional Standard for Project Delivery
• Previous experience working in a Regulatory, investigative or Governmental organisation.