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Senior Manager, People and Culture

Civil Service

Job Description

Job summary

About Us

We are an arms length body of the Welsh Government, responsible for the strategy, funding and oversight of:

  • further education
  • higher education including research and innovation;
  • apprenticeships
  • adult community learning; and local authority maintained school sixth forms.

We work in close collaboration with our partners to enable a tertiary education and research system which is centred around the needs of learners; society; and economy with excellence, equality and engagement at its heart.

Our values really matter to us, they help shape the culture of our organisation:

  • Dysgu (to learn; to teach; to educate) - learning is at the heart of everything we do. We believe curiosity fuels innovation and helps expand our horizons.
  • Cydweithio (to work together; to collaborate; to co-operate) - we can achieve far more together than we ever could alone.
  • Cynnwys Pawb (to include everyone; to involve everyone) - we are passionate about inclusion, seeking to create the right conditions for everyone to achieve their full potential.
  • Rhagori (to exceed; to excel) - we have high aspirations for tertiary education and research in Wales and always set high standards for ourselves to be the best we can be.

We are proud to be a Disability Confident employer and accredited as a Living Wage employer.

Location

Our headquarters is in 2, Capital Quarter, Cardiff, which has been specifically designed to meet our needs. This is where most colleagues will meet to collaborate, both with each other and with stakeholders.

As we operate across Wales, we also have limited office and collaboration space in Welsh Government offices in Llandudno Junction, Aberystwyth, Swansea and Merthyr Tydfil.

Main purpose of the Job

You will work closely with the Head of the People and Culture Team to bring new ideas and fresh thinking to support transformational change across Medr.

You will lead and deliver on high quality and professional organisation-wide people centred priorities, with a focus on delivering our learning and development offer that makes a tangible difference, and which builds organisational capacity and capability.

You will support the development of an exceptional workplace culture based on our values, that enables our workforce to learn, develop and thrive.

You will be expected to organise and prioritise resources effectively and line manage a small team.

Job description

What you will be doing

As part of a small team you will deliver across the full range of people functions including:

  • leading on learning and development, and talent management
  • culture and engagement
  • expert case work and advice
  • equality, diversity and inclusion
  • policy
  • occupational health & workplace adjustments
  • health and safety
  • management information and systems
  • workforce planning and recruitment
  • liaising with the payroll team
  • You will need to embrace change, nourish and nurture a positive inclusive culture, be happy working in a fast paced environment and committed to your own personal development.
  • Operationally translating the People and Culture Strategy into clear, practical actions for teams across the organisation.
  • Promoting and embedding Medrs organisational values (Dysgu, Cydweithio, Cynnwys Pawb, Rhagori) in day to day operations.
  • Managing the design and delivery of learning and development programmes, including leadership development.
  • Shaping, communicating and helping to implement new people systems, policies and processes.
  • Supporting staff through organisational changes, new systems and updated people processes.
  • Providing expert people advice to managers and staff, ensuring consistent application of policies, processes and procedures.
  • Building positive working relationships across the organisation to support people focused solutions.
  • Supporting health, safety and wellbeing activity, ensuring they are embedded into the office environment and everyday operations.
  • Working in social partnership with trade unions, supporting the development and implementation of agreed work plans.
  • Supporting colleagues across multiple office locations, ensuring consistent people practices in dispersed working environments.
  • Collecting, analysing and using people data to identify areas for improvement and inform operational decision making.
  • Co-ordinating recruitment and succession planning activities.
  • Line managing a small multidisciplinary team, allocating work, providing direction, coaching and performance support
  • Promoting and supporting the uptake of Welsh language learning and use in the workplace.

Key Challenges

We published our first Strategic Plan in March 2025. The Plan includes a foundation aim to establish Medr as a highly effective organisation and trusted regulator. Youll need to:

  • align people and culture priorities to the delivery of our Strategic Plan.
  • work in a fast-paced and sensitive environment, dealing with complex and shifting priorities
  • influence and communicate to build positive relationships
  • bring our People and Culture strategy to life
  • design and deliver learning and development opportunities building organisational capability to meet our needs today and in the future.

About your team

You will be part of the People and Culture Team, which is a small multi-disciplinary team of six people. You will report to the Head of People and Culture, and you will have responsibility for the line management of up to two people.

This is an exciting time to be joining the People and Culture team at Medr, as we roll out new ways of delivering people functions, including policies, procedures, systems and learning & development.

Your Line Manager

Head of People and Culture.

A new post that is currently being recruited.

Person specification

What you will bring

Attributes

  • Act with Integrity You consistently act in the best interest of the organisation and its stakeholders and take responsibility for your decisions.
  • Agile You drive forward improvements, through collaboration, embracing new technologies and nurturing a culture of continuous learning.
  • Drive - You lead by example, showing dedication and perseverance in meeting organisational objectives.
  • Motivate You set ambitious goals and inspire others to strive for excellence, driving a culture of continuous improvement
  • Reflective: You critically assess your decisions and actions, seeking to learn from both successes and failures

Experience

  • Significant knowledge and experience across a range of HR functions, specifically creating and delivering an impactful and comprehensive learning and development offer.
  • Strong problem-solving skills, able to deal with people at all levels within an organisation and have experience of dealing with complex and sensitive people situations.

Technical

  • Chartered Member of the Chartered Institute of Personnel and Development (CIPD) or equivalent, or willing to work towards this qualification.

Welsh language requirements

We have evaluated that the Welsh language requirements for this post are:

Desirable

Welsh desirable means that while having Welsh language skills is useful for the role, it is not an assessment criterion, so it wont disadvantage you during recruitment if you dont currently possess these skills.

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