Business Services Assistant

Our Highways Department oversees and controls all activity on the highway to support the aim of a safe and reliable highway network. It brings together a range of functions that impact on the network including traffic management, street works and permits, highway maintenance, customer enquiries and insurance claims.

We are looking for a Street Works Technical Assistant to join our Street Works team, who is highly motivated, flexible and with an appetite for providing excellent customer service to internal and external customers. It is essential that applicants are able to use their initiative as they will be required to work largely unsupervised and able to demonstrate a keen eye for attention to detail. They will be responsible for providing a service which will include drafting and co-ordinating licences for private road works, dealing with utilities working on the highway, working with publishers to advertise roadworks, issuing fees and charges as required, invoicing and general customer enquiries.

They will also work closely alongside our Temporary Traffic Management Team and our Street Works Inspections Team, providing technical administrative support where required.

To be effective in this role, you will need to:

• be a good communicator with excellent IT skills

• have excellent attention to detail

• have an in-depth knowledge of the county of Derbyshire

• have a good understanding of legal documents, and the policies relating to highway functions and associated responsibilities.

Successful candidates will be able to demonstrate they have the essential and desirable criteria for this role within their application. This post is offered on a full time basis.

Support & Benefits:

• Generous Annual Leave Scheme (25 days increasing to 30 days after 5 years' service): Ensuring a healthy work-life balance.
• Flexi Time Scheme: Up to two days flexi leave every four weeks (pro rata for part-time employees), subject to service needs.
• Local Government Pension Scheme: Providing financial security.
• Wellbeing Support Framework: Includes OH physician services, physiotherapy, CBT, and in-house counselling.
• Employee Wellbeing Support: Fast track physiotherapy, confidential psychological support services, Employee Assistance Programme, and "Wisdom" app.
• Training and Development: Opportunities for professional qualifications and ongoing training.
• Cycle to Work Scheme: Promoting a healthy lifestyle.
• Electric/Plug-in Hybrid Vehicle Salary Sacrifice Scheme: Encouraging environmentally friendly commuting options.
• Our Derbyshire Rewards: a package of benefits and discounts.
• & much more

Provisional Interview Date: Week Commencing 10th August 2026

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

PLACE1

Important:Derbyshire County Council holds a sponsorship licence, butthis role does not offer visa sponsorship. Please applyonly if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.

We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.