Fleet Hire Desk Assistant

The Fleet Operations Team in Fleet and Depot Management are looking for a Fleet Hire Desk Assistant to join their team.

To assist the Fleet Services Operations Supervisor and the Fleet Business Manager in all elements of the hiring operation including the Operation's Team EV controlled assets. Ensuring that the hire contracts managed by Fleet Services are provided to the requirements of the customer and contract, audit and financial compliance is maintained.

We encourage you to contact Joanne Mitchell via email at [email protected] to arrange an informal discussion about the role.

WHAT WILL I NEED?

• NVQ Level 2 in Business Administration or equivalent in a relevant subject or experience in a hire related or similar Fleet/Customer Service environment.
• Working within a Plant & Vehicle Hire Company or similar customer focused environment.
• Operating a Fleet Management System or comparable operating system.

Interviews will be held on 5/10/2026

We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

OUR OFFER TO YOU

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years' continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website

Rewards and benefits are subject to individual terms and conditions.

EQUALITY, DIVERSITY, AND INCLUSION

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.

HOW TO APPLY

Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the 'Person Specification' section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted.

Please visit our website to understand our position on using AI to support your application and for guidance on completing your application.

If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, (option 4) or via email [email protected]

All correspondence relating to your application will be sent from [email protected]. Kindly check your spam/junk folder regularly to ensure you don't miss any updates.

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Visit our website durham.gov.uk/jobsandcareerswithus

Anyone currently listed on the Redeployment Register who would like to be considered for this vacancy should contact the Resourcing team via email [email protected]