Behavioural Risk Manager (FTC)

JOB TITLE: Behavioural Risk Ma nager (FTC)

LOCATION(S): Edinburgh (primary location) , Bristol & London

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our hub locations.

About this opportunity

At LBG, we define behavioural risk as the habitual patterns of behaviour that may lead to future issues or poor outcomes for the group. Our reviews aim to identify what is driving these behavioural patterns and, in doing so, enhance the effectiveness of preventative measures such as controls and policies.

As a Behavioural Risk Audit Manager, you'll lead and support delivery of high-quality behavioural risk reviews with relative autonomy, harnessing a deep understanding of business strategy/priorities, behavioural drivers and risks. You'll also contribute to innovating the methods we use to enhance the insight and value we can bring.

You'll support the ongoing development and improvement of the wider function through a strategic and integrated behavioural risk focus, and effective cross-function collaboration.

Day to day activities:

• Lead the delivery of high quality, impactful and timely applied social/behavioural research to identify and mitigate risk, considering various internal and external perspectives. This may include:

• Choosing appropriate research methods for data collection and analysis .

• P roviding advice and guidance on conducting ethical research .

• Managing and conducting a nalysi s of qualitative and quantitative data.

• Reporting, presenting, and disseminating clear, concise, and actionable insights.

• Providing advice and coaching to ensure delivery of high-quality research materials.

• Identifying key lessons and suggestions to support continuous improvement.

• Prioritising tasks across the delivery team effectively to ensure timely and valuable delivery.

• Manage the development and validation of behavioural management actions using evidence-based practice and knowledge of effective behavioural interventions.

• Champion colleague growth and development through coaching, guidance and effective delegation to achieve collective goals.

• Support senior colleagues build significant collaborator relationships across the Group whilst making your own connections.

• Connect behavioural risk insights with Group and Business Unit strategy.

• Proactively suggest & deliver improvements in current processes by being bold.

• Actively role model the Group's values and behaviours.

• Put the team first by coaching with purpose, being present with the team and openly communicating expectations.

• Freely share insight and timely , direct, effective feedback that gives to the success of the delivery plan and leaves a positive, sustainable impact on the function.

Why Lloyds Banking Group

We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

Yo u may be a good fit if you have:

Qualifications & Technical Expertise

• An advanced degree ( Master's or PhD) in Organisational Psychology, Organisational Behaviour, Behavioural Science, or a related field

• Experience in applied research within organisational behaviour or culture, with demonstrated experience in research design and methodology

• Proficiency in hypothesis testing and both qualitative and quantitative methods, including causal inference

Insight Generation & Application

• Ability to synthesise complex data into clear, actionable insights

• Experience ...