Senior IT Scrum Master
- NFU Mutual
- Full Time
- Stratford-upon-Avon
Job Description
Senior IT Scrum Master
About the role
Join NFU Mutual in a newly evolved Senior IT Scrum Master role that brings together agile delivery, people leadership and operational management. Reporting into the IT leadership team, you'll coordinate incoming work, manage priorities, oversee delivery progress and lead a team of engineers, while working closely with internal stakeholders and third-party suppliers.
Day to day, you'll lead agile ceremonies across multiple teams, facilitate collaboration, manage dependencies and help remove barriers that could impact outcomes. You'll coach and mentor colleagues, support their development and create an environment where teams can perform at their best, while maintaining a strong focus on governance, delivery outcomes and continuous improvement.
As a senior member of the agile community, you'll influence delivery practices, improve operational processes and support wider transformation and change initiatives across NFU Mutual. This role offers significant visibility across IT programmes and the opportunity to help shape how agile ways of working evolve across Technology.
This role is based in our Tiddington Head Office, just outside Stratford-Upon-Avon. However, we understand how important a positive work-life balance is, so to help you give your best, we offer great facilities when you want to be in an office environment and support to work up to 80% of your hours from home.
About you
You're a credible agile leader who builds strong relationships across teams, suppliers and stakeholders. Highly collaborative and influential, you excel at stakeholder management, using strong communication skills, sound judgement and pragmatic thinking to drive progress and achieve outcomes. Organised and accountable, you effectively balance competing priorities while maintaining a focus on governance, delivery and continuous improvement. Comfortable leading people and driving change, you coach and mentor teams, fostering a culture of collaboration, ownership and high performance.
To join NFU Mutual, you'll also bring (essential)
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits and Rewards
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
Working at NFU Mutual
We're one of the UK's leading general insurance and financial services organisations, and for over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us, so we're proud to be recognised as "a great place to work".
Our Gallup Exceptional Workplace 2026 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for eleven consecutive years. We've also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.
Additionally, we were named in the LinkedIn Top Companies 2026 list of "Best midsize employers to grow your career in the UK", and we've been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.
We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we're successful now and in the future.
