Administration Support Officer
- NHS
- Part Time
- Whitehaven
- 25760.00 - 27476.00 a year
Job Description
Job summary
An excellent rare oppurtunity to work with the cardiac rehabilitation nurse team providing administrative support, answering help line telephone, organising appointments, organise and maintain database for National Audit for Cardiac Rehabilitation (NACR) audit.
Main duties of the job
To provide secretarial; and administrative support to the cardiac rehabilitation team. Including organising cardiac rehabilitation appointments.
Establish, maintain and input of data for cardiac rehabilitation audits including the National Audit for Cardiac Rehabilitation (NACR). This will involve conducting the audit, issuing questionnaires, assessing responses and then co-ordinating data for submission to NACR
Frequently responding to calls from distressed patients and relatives in a sensitive manner
Obtaining of investigation results from Cardiology dept.
Check all correspondence for urgent matters and respond accordingly Liaising with primary and tertiary care, including other cardiac rehabilitation teams and the heart failure team
Retrieve notes from medical records. Ensure correct tracking of the notes in and out of the department using the hospital PAS system
Register and raise notes on the system when required.
Effectively manage filing systems, information retrieval and stock control where appropriate, ordering stationery, patient leaflets etc as required.
Manage working time, prioritising workload effectively.
Contribute to policy development as required.
Attend and participate in departmental planning meetings.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date
Person Specification
Qualifications
Essential
- GCSE English language (minimum grade C) or equivalent
Desirable
- ECDL or equivalent
- NVQ level 3 in Business Administration
Skills and aptitudes
Essential
- Effective communication and interpersonal skills.
- Able to analyse complex facts or situations.
- Able to use initiative appropriately within team environment.
- Able to work without supervision.
- Ability to organise and prioritise workload to meet deadlines
Experience
Essential
- Recent Administration or Secretarial experience
- Working in a healthcare setting
Desirable
- Handling confidential medical records
Knowledge
Essential
- Computer Literate
- Microsoft Office
- PAS
- Understanding of the requirements of the Data Protection Act, Freedom of Information Act, access to health records and defensible documentation, health and safety legislation, and their application in the workplace.
- Equality Issues
Personal Circumstances
Essential
- Enthusiasm
- Able to work across site if required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
West Cumberland Hospital
Whitehaven
CA28 8JG
United Kingdom
