AMHP Lead

Job responsibilities

To manage the effective delivery of all functions of the team, ensuring that robust arrangements are in place to support service users, carers and partner organisations, and that the effective management of human, financial and estate resources is in place to achieve Trust objectives.

To support the continued efficient and effective management of the team, providing leadership and supervision to other AMHPs. The post holder will be responsible for overseeing and reviewing allocated AMHP referrals and the allocation of other AMHPs to consider undertaking assessment under the MHA on behalf of the LSSA.

You will maintain a clinical role, conducting complex MHAAs and supervising, coaching and supporting other AMHPs with their MHA assessments, ensuring that high quality standards are maintained by all members of the team. Taking the lead on making complex judgements, the time allocated to clinical duties will be dependent upon the needs of the team and to maintain clinical skills.

You will work to support the Operational manager in maintaining team systems and processes for the effective operation of the team, including audits in relation to clinical effectiveness and quality and the development of actions plans in light of findings.

You will ensure the physical environment is conducive to the delivery of high quality care by ensuring there are clear systems for:

Undertaking assessments in safe and secure environments

Ensuring accessible systems are in place including RiO, Datix, Summary Care Record, etc.

Undertaking safe lone working in the community

Liaison with relevant organisations in satellite bases to ensure a clean, safe and secure environment (for example section 136 suite or other places of safety, where AMHPs may undertake assessments).

To ensure staff have the training and development required to meet best practice standards and achieve positive clinical outcomes for service users and carers.

To ensure systems are in place which manages risk whilst enabling Service Users to feel:

Safe

Cared for

Cared about

Listened to and heard

Actively involved in their care and the decision-making process

This will include formal and informal learning opportunities provided to workers in order to ensure the service provides:

Meaningful engagement

Assessment and management of risk

Person-centred planning and recovery-focused care

Excellent communication and report writing skills

Referral to a range of relevant services

Service User involvement, including feedback

Evidence based and time limited interventions with clear clinical outcomes

Provision of relevant opportunities for continued professional development, training, reflection and resilience

Data collection and analysis for the purpose of clinical audit and service improvement

To take responsibility to act using professional judgment and effective problem solving when decisions have to be made in highly complex and challenging situations.

To have an overview at all times of the team, and to work creatively and independently with staff to achieve the required standards and to regularly review the quality and performance of the teams service delivery, both formally and informally.

To develop and maintain effective and positive internal and external partnerships across all stakeholders, including implementing clear lines of communication with all stakeholders.

To lead on interface discussions with key operational partners, in the absence of the AMHP Service Manager.

To ensure systems, are in place to meet all health and social care key performance indicators relating to the team.

To ensure clinically effective pathways are in place for your team.

To take responsibility for the monitoring and resolution of any issues impacting on the successful achievement of the patient journey, including ensuring that effective and streamlined business processes are in place in your team.

To advise the AMHP Service Manager on issues that arises with regard to service delivery, quality and performance, and to provide solutions to any problem areas.

To ensure that effective clinical and operational management and risk management processes are in place in your team.

To use advanced effective skills, verbal, non-verbal and written when dealing with highly charged and complex situations.

To communicate sensitively and empathetically and diffuse situations of conflict when tensions arise within staff groups or between partners.

To ensure your team has robust quality governance arrangements in place for all service users, with a particular focus on excellent assessments, risk assessments/ management plans, sign posting and outcomes following MHA assessments.

To ensure systems are in place for the governance of all AMHP Service referral outcomes, ensuring that referrers are given verbal and written referral outcome feedback and supported to development an alternative plan; where it is indicated that suitable alternatives to detention could be offered in order to support the least restrictive principle.

To ensure systems are in place to allocate AMHPs with the relevant skill set to undertake MHA assessments with relevant doctors accordingly.

To represent the service positively and effectively in Directorate wide forums and to represent the Trust in the same manner at all times.

To strive for excellence and the provision of the highest quality, evidence based care and clinical outcomes throughout your services, striving for accreditations where relevant with national standards.

To ensure your team is well prepared for inspections by monitoring organisations at all times.

To support our health and social care commissioners to implement national standards and meet their objectives for service developments.

To ensure compliance with the Trust's Equality and Diversity Policy, supporting the delivery of the Trust's Race Equality Scheme and the Trust's duty to positively promote race equality, ensuring services are responsive to the needs of people with protected characteristics.

To attend and contribute to relevant meetings within the service, ensuring positive engagement of all members of staff, ...