Communications Officer
- NHS
- Part Time
- Nottingham
- 32073.00 a year
Job Description
Job summary
This entry level role supports the delivery of the organisations Communications Strategy, ensuring that all communications, both internal and external, are presented to maximise engagement. The pos-tholder has responsibility for delivering key aspects of the regular communications including: weekly newsletters, updating and developing the intranet, supporting internal communication campaigns and managing the Social Media output. This is a practical hands-on role, suitable for a recent graduate or someone seeking to develop their skills following entry level experience in a related role. The post reports to the Head of Communications.
Main duties of the job
Main duties of the job: Primarily internal communications delivery of newsletters, intranet, screensavers, posters etc and supporting projects eg Adastra, ED&I - and Social Media
About us
About NEMS NEMS CBS is a high quality, high performing; not-for-profit organisation which delivers integrated urgent care and urgent primary care services to over 1 million patients. Responsive, adaptable and continually evolving, we have a reputation for delivering locally-tailored, safe, effective and cost efficient services with high levels of patient satisfaction. We are committed to investing in our people and have an established programme of learning and development, successfully developing our own Urgent Care Practitioners and Advanced Clinical Practitioners. NEMS currently operates 3 main services: (1) Integrated Urgent Care across Nottinghamshire serving a patient population of over 1 million, including home visiting, remote consultation and clinical assessment services; (2) Urgent Primary care provision located within the A&E Department at QMC, (3) A 24-hour walk-in urgent primary care service adjacent to Kings Mill Hospital A&E, Mansfield.
Job responsibilities
Communication & relationship skills
Create content (research, write, edit and proof content) for weekly newsletters, intranet, social media, ad hoc announcements, WhatsApp, bulk SMS or emails and videos
Support the development and introduction of new channels eg Podcasting
Manage and maintain existing communication channels and user lists to ensure all content is directed to appropriate audiences
Work with design tools to create communications that support brand identity, vision and values of the organisation
Provide advice and guidance on the approach and recommended content of internal communications, including use of channels, working with key managers to support awareness raising and promotion of projects (e.g. transformation initiatives, ED&I)
Create and deliver communications to support internal communications campaigns for key projects.
Work with designers/design tools to create communications that support brand identity, vision and values of the organisation.
Deputise for the Head of Communications as required.
Act as brand champion and ensure appropriate use of brand assets in all internal and external communications, including creating bespoke templates for MS Teams, email signatures for campaigns.
Knowledge, training & experience
Specialist knowledge, underpinned by theory and experience.
Knowledge of communications, public relations, journalism and marketing communications techniques, understanding of health services communications and organisation project management Physical/IT skills
Knowledge and experience of design tools used to create visual communications to support campaigns, web tools to support maintenance and development of intranet & extranet.
Information resources
Experience using software to assist with creating communications materials or delivering communications
Person Specification
Personal
Essential
- Proven ability to form and develop effective relationships
- with internal staff and external parties.
- Personal values aligned to NEMS core values
- Strong communicator with excellent interpersonal skills
- Flexible and proactive approach
- Ability to work under pressure with a calm and measured
- approach
Desirable
- Ability to work flexibly across home-based
- and sites.
Qualifications
Essential
- Educated to degree level or equivalent gained through
- at least 5 years work experience in a relevant role
Desirable
- Experience working in communications,
- PR or media environment
Skills
Essential
- Microsoft Office proficiency and knowledge of other IT
- systems relevant to the role
- Excellent oral & written communication
- Organise self and use own initiative.
- Excellent time management skills
- Excellent interpersonal skills and empathetic
Experience
Essential
- Proven proficiency designing and writing
- communications, proof reading and content creation for
- a variety of channels
- Experience of producing visual communications
- tailored to specific audiences eg posters/screensavers
- Experience of producing social media content and
- managing channels
- Experience of web (intranet/extranet) design and
- content management
Desirable
- Experience of producing video or podcast
- content
- Experience of working with other partners
- to deliver high quality products
- Experience of delivering proactive
- support and guidance on
- internal/corporate communications
- Understanding of brand management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NEMS Community Benefit Services Ltd
Address
Forward House
Station Street
Nottingham
NG2 3AJ
United Kingdom
