Mental Health Care Coordinator
Job Description
Job summary
The Mental Health Care Coordinator will work as part of the Frailty Team, providing dedicated support to the Dementia Nurse Service. The post holder will support people living with dementia, cognitive impairment, frailty and mental health needs, together with their families and carers.
Working closely with the Dementia Nurse and wider multidisciplinary team (MDT), the role will focus on care coordination, personalised support and proactive engagement to ensure individuals receive timely access to appropriate health, social care, voluntary sector and community services.
The post holder will act as a key point of contact for patients and carers, supporting navigation of services, coordination of care and delivery of personalised, person-centred support. The role will contribute to dementia reviews, follow-up activity, identification of unmet need and early intervention to prevent crisis and avoidable hospital admission.
The Care Coordinators role will support the Dementia nurse in the frailty team and the wider Multi-Disciplinary Team in coordinating all key activity including access to services, advice and information and ensuring health and care planning is timely, efficient, and patient-centred.
Main duties of the job
Support to the Dementia Nurse Service
Work alongside the Dementia Nurse to support patients living with dementia and associated mental health needs.
Support identification and engagement of patients and carers requiring additional support.
Support the development, implementation and review of personalised care and support plans.
Collate and gather relevant information to support clinical discussions and MDT reviews.
Support monitoring of patients awaiting assessment, intervention or ongoing support.
Coordinate multidisciplinary meetings across local care organisations identifying patients in need of review and collating any information required to facilitate their review prior to the meeting.
Liaise with other key stakeholders as needed for the collective benefit of the patient including but not limited to GPs, nurses, pharmacists and other support staff from within the PCN practices or from other provider organisations
Undertake delegated clinical procedures within own skills and competence when required (depending on experience and qualifications)
Communicate effectively and sensitively using language appropriate to the patient and their carer and their level of understanding
Provide accurate, impartial information, support and guidance to patients and their carers to enable them to make choices about their care
Work with practices to support delivery of any national and local targets with regard to the GP contract e.g. PCN DES
Find more information attached.
About us
LS25/26 Primary Care Network serves a population of approximately 77,500 patients across seven GP practices. The PCN is committed to delivering high-quality, person-centred care that improves health outcomes, reduces inequalities and supports people with complex health and social care needs to live well within their communities.
Job responsibilities
JOB TITLE
Mental Health Care Coordinator
REMUNERATION
£25,009 per annum
EMPLOYER
South East Leeds GP Group
LOCATION
LS25/26 Primary Care Network
CONTRACT
Fixed Term 2 years
REPORTS TO
Dementia Nurse
PROFESSIONAL SUPPORT AND SUPERVISION
Dementia Nurse
ACCOUNTABLE TO
PCN Clinical Director / Service Manager
Person Specification
Knowledge
Essential
- Understanding of dementia and impact on individuals/carers
- Understanding of mental health and emotional wellbeing needs
- Knowledge of safeguarding adults and risk management
- Understanding of GDPR, confidentiality and information governance
- Understanding of NHS / Primary Care Network Services
Desirable
- Knowledge of local services and support pathways
- Understanding of Mental Capacity Act and Best Interests
Qualifications
Essential
- GCSEs (or equivalent) including English and Maths
Desirable
- NVQ Level 3 in Health and Social Care, Mental
- Health, Dementia Care or equivalent experience
- Safeguarding Adults Training
- Care Certificate
- Qualification in Health & Social Care, Mental Health or Dementia Care
Skills and Abilities
Essential
- Excellent communication and interpersonal skills
- Ability to build effective therapeutic relationships
- Ability to prioritise workload and work independently
- Strong organisational and administrative skills
- Ability to recognise risk and escalate appropriately
- Competent IT skills (Microsoft Office, clinical systems)
- Ability to manage sensitive or emotional conversations
Experience
Essential
- Experience in health, social care, community or voluntary sector services
- Experience working with carers and families
- Experience providing emotional and practical support
- Experience of MDT working
Desirable
- Experience supporting people with dementia, frailty or mental health needs
- Experience of care coordination or case management
- Experience using electronic patient record systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South and East Leeds GP Group
Address
1st Floor Park Edge Practice
Asket Drive
Leeds
West Yorkshire
LS14 1HX
United Kingdom
