Orthotics Officer / Podiatry Assistant
- NHS
- Part Time
- Aberystwyth
- 26300.00 - 27890.00 a year
Job Description
Job summary
This post is for a part time, permanent Orthotics Officer/Podiatry Assistant.
The post holder will be responsible for ensuring day to day running of the Podiatry and Surgical appliance office, as well as ensuring that admin tasks are met, and a quality service is delivered.
The role will also include:
- providing assistance to a supervising podiatrist in the delivery of complex podiatric treatment and admin support where necessary.
- act as clinical assistant in specialist clinical interventions e.g. assist with minor surgical procedures, wound care clinics, high risk foot clinics,
- assisting the podiatrist to carry out foot care and health promotion activities.
- undertaking patient assessments and observations in specialist clinics.
- liaise with departments, including Procurement and Finance, to ensure that all queries/requests are dealt with in a timely manner e.g. Orthotics officer role will involve having comprehensive knowledge of the Surgical Appliance All Wales contracts,
- to raise orders on Oracle, track bespoke products through the manufacturing process, ensure all Wales KPIs are met and products received, and invoices appropriate and paid.
- receiving and initially deal with telephone and written enquiries and complaints. Dealing with urgent matters appropriately, ensuring that Department procedures are followed in order to record/follow-up as necessary.
Main duties of the job
Supporting the administrative needs of the Podiatry and Orthotics Service including using the oracle procurement system and the administration of orthotic invoices.
To provide basic foot care to patients of the Podiatry Department under the direction of the Podiatrists and to support the delivery of Podiatry services in all its dimensions.
Responsibility for booking and rearranging of appointments for the Surgical Appliance/Orthotic department and the Podiatry service as required.
o Arrange patient appointments including Hospital transport if applicable.o Ensure all clinics are full to capacity.o Ensure that all new applications are processed appropriately.o Action necessary changes to the clinical programme when notified of sickness/absence of clinical staff. To notify patients of cancelled clinics and ensure that these patients are rescheduled as soon as possible
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Interviews will be held on 29/06/2026
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Person Specification
Qualifications and Knowledge
Essential
- Level II or equivalent demonstrable experience of administrative / office skills and knowledge
- Agored level 3 qualification to be undertaken or have equivalent experience
- Will be willing to undertake in house Podiatry assistants training programmes
- Working knowledge of Microsoft Office applications including spread sheets and data bases
Experience
Essential
- Experience working with clients on an individual basis
- Significant experience of working in a busy office
- Excellent word processing / spreadsheet skills
Desirable
- Experience in a health care setting
- Extensive experience in dealing with the general public particularly the elderly either on the telephone or face-to-face.
Language skills
Desirable
- Welsh speaker (Level 1)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Hywel Dda University Health Board
Address
Bronglais General hospital
Aberystwyth
SY23 1ER
United Kingdom
