Senior Relationship Manager

Senior Relationship Manager

75,000 per annum

Bedford

Permanent

Hybrid Working

Ready to make a real difference? Join us at the Money and Pensions Service (MaPS) as our Senior Relationship Manager. This is your chance to play a meaningful role in helping people across the UK build stronger financial futures and to do it as part of a supportive, energetic team.

Why This Role Matters

We are seeking a strategic and experienced Senior Relationship Manager to lead engagement across priority sectors within the UKs money guidance and financial education landscape

The post holder will work within an interconnected network of organisations, services, and professionals who help individuals improve their financial wellbeing through money guidance, education, and early intervention support.

This includes partners across health systems (e.g. NHS and integrated care systems), local and central government, education and youth services, housing, employment support, and the voluntary and community sector.

Within this complex and evolving system, strong partnerships are essential to achieving coordinated, large-scale impact. This role will play a critical part in strengthening that system by building strategic relationships, aligning sector priorities, and enabling organisations to integrate high-quality money guidance into their services.

This includes supporting initiatives such as Money Guiders, which focuses on improving the quality, consistency, and effectiveness of Money Guidance delivered through others, across the UK.

As a senior leader within our partnerships function, you will take ownership of a high-value and complex partner portfolio, shaping sector engagement strategies, influencing senior stakeholders, and delivering measurable, system-wide improvements in reach, quality, and sustainability.

What Youll Be Doing

The Senior Relationship Manager will report directly to Strategic Partnerships Lead and will be responsible for:

• Line manage, coach, and develop Relationship Manager(s), setting performance expectations, assuring quality and consistency of delivery.
• Provide strategic leadership across the allocated partner portfolio, owning and shaping the sector engagement approach.
• Manage portfolio planning and standards, ensuring effective segmentation, prioritisation, engagement cadence, and clear risk management.
• Build and lead senior relationships with priority and complex national Guidance and Education System partners, influencing decision-makers and securing commitment to shared objectives.
• Support the Strategic Partnerships Lead in developing and delivering the partner strand strategy and scale-up planning.
• Ensure appropriate partnership governance for priority and complex partners, including oversight of data-sharing requirements.
• Maintain a strong understanding of the policy landscape, identifying emerging policy opportunities that could support and deepen engagement.
• Capture and communicate partner insight and intelligence to shape programme strategy and sector propositions.
• Role-model organisational values of caring, connecting, and transforming, supporting colleagues and partners with empathy and driving continuous improvement.

What Youll Bring

To be successful in this role, youll need:

Essential:

• Demonstrable experience operating at a senior level within complex, multi-stakeholder environments
• Proven track record of leading high-value partnerships or portfolios, delivering measurable outcomes at scale
• Strong experience engaging and influencing executive-level stakeholders across diverse organisations
• Experience building and leading high-performing teams and developing capability
• Data-driven and insight-led, with the ability to translate complex information into strategic decisions

Desirable:

• Experience within financial capability, financial wellbeing, or money guidance
• Sector experience across public services, such as health (e.g. NHS), local or central government, children and young peoples services, or the voluntary/community sector
• Experience working within or alongside system-wide or national programmes that drive cross-sector collaboration and impact