Admin Assistant

Are you a proactive administrator looking for a meaningful role where you can make a real difference?

WHAT IS INVOLVED?

As a vital part of our SEND Business Services team, you will provide high quality administrative support to the Special Educational Needs Casework team. You will act as a key point of contact, collaborating closely with caseworkers, schools, parents, and healthcare professionals to deliver essential statutory services.

In this role, you will coordinate, gather, and share information for Education, Health, and Care (EHC) assessments and annual reviews, while keeping our SEND management database accurate and secure.

WHAT WILL I NEED?

This is a busy, varied, and rewarding position that requires an organised professional who thrives under pressure. To succeed, you will need:

• The ability to prioritise workloads and manage tight deadlines.
• Outstanding attention to detail, with a ability for processing high volumes of data quickly and accurately.
• Strong communication skills and a methodical approach to tasks.
• An NVQ Level 3 (or equivalent) in a relevant subject area.

Please refer to the attached Person Specification for the full criteria.

For further information about the role contact Louise Stephenson | [email protected] to arrange an informal discussion about the role.

INTERVIEWS

Interviews will be held on 8th October 2026.

We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

OUR OFFER TO YOU

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years' continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.

Rewards and benefits are subject to individual terms and conditions.

EQUALITY, DIVERSITY, AND INCLUSION

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.

HOW TO APPLY?

Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the 'Person Specification' section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted.

Please visit our website to understand our position on using AI to support your application and for guidance on completing your application.

If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email [email protected]

All correspondence relating to your application will be sent from [email protected]. Kindly check your spam/junk folder regularly to ensure you don't miss any updates.

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