Senior Product Executive

Can you help deliver iconic events and make a significant impact with the British Heart Foundation (BHF)? Are you able to bring events to life with creative stewardship and guarantee an unforgettable experience for our supporters?

We are seeking two passionate Senior Product Executives to drive the ongoing development of our event products. Your focus will be on continuous improvement, bringing compelling, supporter-focused products and propositions to life.

You will help manage major fundraising events with high participant volumes across our event portfolio, including both owned and third-party. Events like the London Marathon, London to Brighton Bike Ride, Royal Parks Half Marathon, and Manchester Marathon.

Key Responsibilities:

• Assist managing the end-to-end delivery of iconic events and exceptional supporter experiences, meeting financial and non-financial targets.
• Lead continuous improvement, ensuring products and propositions are compelling, and supporter focused.
• Work with the Product Delivery team and other experts to ensure all activities are successfully planned, delivered, and managed.
• Create and implement innovative stewardship plans to provide supporters with a sector-leading journey from start to finish, while optimising ROI.
• Monitor financial performance and KPI trends, managing supporter data integration into the CRM database.
• Collaborate with marketing and digital teams to craft unforgettable marketing and informational materials as well working with the customer service team to engage supporters and drive event growth.
• Provide effective line management to a Product Executive, fostering a supportive and productive work environment, ensuring team goals are met and professional development is encouraged.

About you

As our ideal candidate, you bring relevant experience managing income generation products from start to finish, specifically within the context of product marketing, fundraising campaigns and/or fundraising events. You are enthusiastic, proactive, and commercially aware, with a proven track record in delivering multi-channel customer journeys, managing, and executing projects, and presenting to both internal and external stakeholders. With a solid understanding of marketing and/or fundraising (including insight, customer journeys and marketing communications), you are knowledgeable about content management systems and customer databases, as well as new and emerging technologies and trends in the marketing and fundraising space. Your excellent communication, organisational, and analytical skills are complemented by your experience in budget management and your understanding of line management principles and practices.

Working arrangements

We are recruiting 2 Senior Product Executive both are fixed term contracts until March 2026.

This is a blended role, where your work will be dual located between your home and our London office. There will be a requirement for flexible out of hours working to support occasional evening and weekend activity. You will be compensated for this with time off in lieu. At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About us When people affected by heart and circulatory diseases are in need, they turn to us. With our research we give people hope. With our expert advice and training, we give people knowledge and support. And with our campaigning we help build a healthier world for everyone. We value and respect every individual's unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.Benefits To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.Interview process Interviews will be held around 07/04. Please note interviews will be held over Microsoft Teams.How to apply

Want to join us? Complete our short online application form—all you need is your up-to-date CV and supporting statement. Just select the Apply the button below and take the first step towards an exciting new opportunity. As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.