Service Coordinator

British Red Cross

Job Description

About The Role

Service Coordinator
Location: Hove and surrounding community
Hours: 24 per week
Contract Type: Permanent
Salary: £22,781 per annum based on 35 hours per week
Travel: May be expected to travel around Hove and surrounding areas
Do you have great social skills and a passion to make a difference to the lives of vulnerable people within the community?
Step into the impactful role of a Service Coordinator and lead a dedicated team that's committed to making a real difference. We're here to support individuals dealing with unmet social needs and the challenges of loneliness and seclusion. You're at the forefront of creating bespoke support that goes beyond the surface, creating lasting change and renewed hope. Through your guidance, those in need will rediscover their independence and embark on a journey to better well-being.
If you can ignite change with empathy and persuasion, this role isn't just a job - it's a chance to make a real impact. Step up to a role where your skills will help spread the power of kindness.
What will a day in the life of a Service Coordinator entail?
  • Participating in patient support planning at multi-disciplinary meetings in community venues and acute hospitals in Portsmouth.
  • Promoting the service and developing relationships with health and care partners to generate referrals through outreach and engagement.
  • Triaging referrals according to local service criteria and allocating cases for support, such as urgent welfare checks, transport, or food provision, within the required timeframe.
  • Ensuring that the impact of our service for service users is recorded through appropriate records (such as BRM), completing reports and paperwork as required.
  • Holding line management responsibility for the support workers, casual support workers and volunteers.
  • Being a contingency for other staff during periods of absence.
What do you need to be a successful Service Coordinator?
  • Do you have strong leadership skills and a knack to get the best out of people?
  • Are you a good communicator?
  • Do you have knowledge of Health and Social Care services?
If so, this role could be perfect for you! Hit apply now!
Closing date for your application is Wednesday 9th April 2025.
Please note that early application is encouraged, as we'll be reviewing applications throughout the advertising period and we reserve the right to close the advert early.
In return for your dedication and expertise, what will you get?
  • Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
  • Pension scheme: Up to 6% contributory pension.
  • Flexible working: We do our best to accommodate your preferred work style.
  • Learning & Development: Wide range of career opportunities + comprehensive learning.
  • Discounts: Access to Blue Light Discount Card and employee benefits platform.
  • Wellbeing Assistance: Access to mental health and wellbeing assistance.
  • Team Working: Champion our mission in a collaborative team.
  • Cycle2Work: Lease a bicycle through the scheme.
  • Season ticket loan: Interest-free loan for commuting expenses.

We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Together, we are the worlds emergency responders

About The Candidate

About The Company

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