Accommodation Maintenance Manager
Job Description
Reporting to the Facilities Senior Manager, you will be responsible for the accommodation maintenance across the Minehead resort. Managing the day-to-day running of these public areas as regards team, rotas and general activities along with brand standards and health & safety policies. As part of the Facilities department's management team, it will be your responsibility to manage both your internal teams and external service providers to ensure planned and reactive works are completed to the highest standards. Covering accommodation facilities at the resort including all guest and team accommodation. This role requires co-ordination and control to deliver a prompt, efficient and high-quality service. Ensuring the resort complies with all current statutory legislation's, whilst actively looking to implement processes / procedures to help make improvements where necessary.
Oversee all team activities within the department including recruitment, performance, and team development. You should be a real advocate for your team's fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin's. Regularly meet with our internal customers to help plan and prioritise work, responding appropriately to emergencies or urgent issues as they arise.
As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. You will drive standards and have the ability to lead the team to excellence, incorporating all brand standards and Butlin's way of working.
The role will also involve analysing KPI's and stock control systems to maximise gross profit margins and adhering to health & safety policies.
About You
Knowledge and experience in electrical, gas and water systems in relation to maintenance and adherence to current legislation and good overall Mechanical and Electrical understanding would be an advantage.
With the ability to lead, motivate and engage your team, even at periods of high demand. Managing multiple priorities and adapt quickly to changing requirements. As this is a 24 / 7 resort a flexible approach to shift patterns would be required.
About Butlin's
Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you.
There has never been a more exciting time to join Butlin's!
