Contact Centre Advisor

Our Contact Centre is full of fun, passionate and forward-thinking individuals - all looking to make a difference to our guests. This isn't just about answering calls! Our guests contact us with all sorts of enquiries - some to book their holiday with us, others may have a few questions about the resorts and what to do during their stay.

Shift Patterns

You will need flexibility during the week and weekend as a full-time member of the team, but we will always do our best to accommodate reasonable requests around shift patterns to fit around you.

About You

As a team that understands the importance of getting it right for every guest, we are looking for team members who will be willing to go the extra mile and ensure that we find the perfect holiday for every guest.

Empathy and listening skills are really important to make sure we can offer a great experience, so you should be confident in these areas, being able to lead engaging conversations in a great tone of voice.

We are working in a hybrid way, so you will need to be able to work in our office alongside the ability to work from home when required.

About Butlin's

Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.

So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you.

There has never been a more exciting time to join Butlin's!