Senior Manager Bars & Shops

The Senior Manager for the Bars & Shops department will be responsible for the smooth planning and delivery of all our bars and shops across our resort.

Additionally, you will ensure high audit results, maintain robust Health & Safety standards, and take ownership of Profit & Loss (P&L) responsibilities.

About You

The role includes managing department budgets, including stock, payroll, and replacement inventory, while ensuring our bars and shops consistently meet brand standards and guest expectations.

You will proactively use guest feedback and data trends to enhance the guest experience, and ensure compliance with all relevant legislation, health and safety policies, and safe & secure training within your area.

As the driving force behind central rostering, you'll anticipate guest demand, align resources accordingly, and ensure rotas are issued three weeks in advance. You'll inspire your team with strategies that engage, develop, and retain talent, fostering a culture of ownership and accountability in achieving departmental and business goals.

Building strong relationships across the resort and with Butlins central support teams will be essential. You'll also take ownership of the entire employee lifecycle, from onboarding to performance management, training, and HR processes, with a relentless focus on improving team retention through actionable feedback and strategic initiatives.

Interested?

About Butlin's

Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.

So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you.

There has never been a more exciting time to join Butlin's!