Warehouse Assistant Manager

Endless pre-loved items. A talented team. One clear purpose.

Warehouse Assistant Manager

£28,000- £31,050 plus benefits

Reports to: RDC Warehouse Manager

Directorate: Marketing, Fundraising & Engagement

Contract: Permanent

Hours: Full time 37.5 hours per week Monday-Friday (Occasional weekends)

Location: Warrington RDC, Taylor Business Park, Warrington WA3 6BL

Closing date: 17 January 2025 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact [email protected] as soon as possible.

Recruitment process: on-site competency-based interview looking at your skills, behaviours and experience

Interview date: Week commencing 20th Jan

At Cancer Research UK, we exist to beat cancer.

Cancer Research currently have circa 600 shops, all stocking quality items generated by our National and Regional Distribution Centres (NDC/RDC). Currently we have multiple Regional Distribution Centres with plans for a further 6 to open over the next 5 years.

Within our NDC and RDCs there are two teams, our Marketplace team who sort and identify items for our online marketplace platforms and our Warehouse Team. Our Warehouse Team sort, identify, label and price quality Items for our shops, our aim is to allocate 10000 items per week to our retail operation.

We are looking at a confident, engaging, and adaptable Warehouse Assistant Manager to work in our Warrington RDC.

This is an operational role where you will be the go-to person on the Warehouse floor, making sure workflow is correct and managing the day-to-day operations, including line management of circa 12 Warehouse Assistants, supported by the Warehouse Manager. You will be working closely with the Online Marketplace Assistant Manager and Warehouse Manager to make sure the operation runs as efficiently as possible, ensuring KPIs are met and exceeded. You'll also have the opportunity to contribute to continuous improvement allowing you to use your experience and skills to make an impact in how the operations run.

It's a lively, vibrant working environment, you'll discover something new every day, you'll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Working closely with the Warehouse Manager to identify opportunities to improve operational effectiveness, contribute to and implement RDC software systems and working practices in line with best practice and continuous improvement.

• Ensure operating processes within the team relate to and deliver the strategic objectives of the site.

• Work closely with the senior retail team and driver resource to maintain critical relationships and the efficient stock flow, service provision and best practice ways of working.

• Supervise, provide duty management and coordinate daily warehouse activities and staff including textiles & homeware sorting, processing, seasonal storage, allocation, dispatch, and all haulage contractors during collections/deliveries.

• Support in the recruitment, development, and retention employees (including volunteers)

• Identify training and development needs for the team, oversee all staff focus conversations, monitor staff performance and seek support and advice from the Warehouse Manager.

What skills will I need?

• A background within warehousing & logistics, a fast-paced commercial environment Marketplace eCommerce and e-commerce warehouse management knowledge would be desirable but not essential.

• Proven knowledge of warehouse operational policies and procedures, including Health & Safety and continuous improvement.

• Effective decision maker with the ability to work under pressure Proven ability in managing & motivating a team of multi skilled warehouse assistants, volunteers & support team, to produce excellent service to the retail network

• Excellent interpersonal and communication with the ability to build collaborative and effective relationships Proven ability to work on own initiative, assess priorities and be initiative-taking in making recommendations.

• Highly organised, able to co-ordinate multiple deliverables, set and meet demanding deadlines, embedding a positive team culture, and holding others accountable for delivery of activity

• A full driving license and flexibility to travel for meetings/training/site visits is essential

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What will I gain?

Each and every one of our employees contributes to our mission to beat cancer. In return, we create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

For more information on this career opportunity please visit our website or contact us at [email protected].

For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact [email protected] or 020 3469 8400 as soon as possible.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.