Learning and OD Support Co-ordinator

Grade E - £24,971 (National Framework) or £30,643 (London Framework - if you are London office based or homebased and live within the boundary of the M25) - There is also an additional homeworking allowance of £581 per annum for those working from home

Contracted Hours: Full time 37 hours per week

Contract Type: Permanent

Location: Home-based or office based with the occasional travel within the UK

Closing date: Wednesday 22nd January 2025 at 11.59pm

This role is NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

Are you committed to helping us regulate health and social care within England?

When thinking about what drives you every day in your job, what keeps you motivated and passionate about your work what comes to mind? For 3000+ people at the CQC we end each day knowing that we have made a difference to the lives of those most in need in our communities. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve. We are looking for people who are caring, demonstrate integrity and work well as part of a team to join with us and share in this sense of achievement. If you would like to help us, make a positive impact to health and social care within England, then read on.

Why this could be a great role for you....

You will be a key member of our Learning and Organisational Development team responsible for all administrative activity relating to this function. Providing effective customer service, consistent query response and the efficient administrative delivery of CQC's learning and organisational development initiatives, by providing accurate and timely information and quality assurance controls. It has a focus on supporting and managing the administrative element of programmes, which entails using a Learning Management System, logging and maintaining data and processing financial requests.

What we can offer you...

Your health and wellbeing are important to us and are supported through generous annual leave (starting at 27 days and rising with service to 32.5 days, plus 8 Bank Holidays), a cycle to work scheme, discounted gym vouchers and access to a free employee assistance service 24 hours a day. We also understand the importance of financial health and offer membership of the NHS pension scheme, contributing about 14% of basic salary. You will also be able to access discounts to supermarkets, high street stores, electronics, fleet cars, plus we also have an internal reward scheme which could see you earn yourself a voucher or two! All of our Homeworkers are also kitted out with everything they need to comfortably work from home.

We want to support you to succeed and be your absolute best, with opportunities for training and development along with the support of experienced managers and mentors.

We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.

What you will bring...

An individual who can work independently and as part of a team, you will thrive in a fast-paced environment whilst maintaining exceptional customer service standards for our internal and external customers. Due to the variety of the work you will be able to prioritise tasks based on importance and urgency using your excellent organisation and logical thinking skills.

Your highly collaborative approach and interpersonal skills support an ability to build strong relationships and your excellent communication skills enable you to communicate effectively with colleagues. Evidence of IT skills (All Microsoft Apps) is also essential for this role and an understanding and interest in working on more complex HR platforms would be desirable.

To access the full Job Description, please click the link below:

Learning and OD Support Co-ordinator JD

For an informal discussion or further information on the role, please contact Deb Thoms, Learning & OD Experience Leader at [email protected]

Individual adjustments...

We are committed to being open and transparent around our processes and we endeavour to offer every candidate the opportunity to perform at their best throughout the recruitment process. We seek to support candidates to identify potential challenges and work with them to identify and facilitate reasonable adjustments as appropriate. Should you require assistance and/or would like to request a reasonable adjustment at any stage of the recruitment process, please contact a member of the team via email: [email protected]

CQC is committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of: age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.

Our Values

Excellence - Meeting our challenge to be a high-performing organisation

Caring - Treating everyone with dignity and respect

Integrity - Demonstrating our passion for 'doing the right thing'

Teamwork - Enabling us to be the best we can