Regulatory Coordinator - North Network

Grade C - £32,471 (National Framework) or £38,235 (London Framework - if you are London homebased and live within the boundary of the M25). There is an additional homeworking allowance of £581 per annum for those working from home. 

Contracted Hours: Full time 37 hours per week is preferred but part-time and job-share will be considered.

Contract Type: 

• 1x Permanent - West Yorkshire
• 1x Fixed Term/Secondment (18 months) - South Lancashire/South Cumbria

Closing Date: Sunday 27 April 2025 at 11.59pm.

Location:  Office based or home based, we can also consider flexible working arrangements.

Travel required: Regulatory Coordinators will be required to travel within their Network area.

The Regulatory Coordinator role is subject to a satisfactory DBS check.

This role is NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

Are you committed to helping us regulate health and social care within England?

When thinking about what drives you every day in your job, what keeps you motivated and passionate about your work what comes to mind? For 3000+ people at the CQC we end each day knowing that we have made a difference to the lives of those most in need in our communities. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve. We are looking for people who are caring, demonstrate integrity and work well as part of a team to join with us and share in this sense of achievement. If you would like to help us make a positive impact to health and social care within England, then read on.

Why this could be a great role for you...

The Regulatory Coordinator provides an exciting opportunity to regularly engage with people who use services, and groups that represent them to ensure compassionate involvement. You will be responsible for building and maintaining relationships of trust to enable sharing information which drives our regulatory activity.

You will be responsible for the regular interface with providers, systems, people who use services and groups that represent them, gathering information and insight to inform end-to-end assessment across providers, sectors and systems.

Within this role you will be required to support our Inspectors during inspections, this will involve crossing the threshold of a provider in order to meet with the provider, patients and their family members.

What you will bring...

You will have some experience of working within health or social care or with people who use services, you will also be accustomed to engaging with internal and external stakeholders.

Your analytical capability to use internal and external data and insight to drive decision making in Integrated Assessment and Inspection Teams. Your experience of working with and interpreting data to inform action will help you translate improvement ideas into measurable change whilst working collaboratively across several sectors and in partnership with others.

The role requires excellent communication, interpersonal and presentation skills, alongside good organisation skills, and the ability to work to deadlines and under pressure.

What we can offer you...

Your health and wellbeing are important to us and are supported through our benefits scheme:

• 27 days of leave per year, rising to 32.5 days with length of service, plus bank holidays (usually 8 days per year).
• Opportunities and support for in house and external training and development.
• Free, unlimited access to Headspace meditation app.
• Sports and gym discounts.
• Free employee assistance service 24 hours a day.
• NHS pension scheme, with around a 14% employer contribution.
• Discounts to high street stores, supermarkets, restaurants and more.
• Eligibility to apply for a Blue Light Card, which cost £4.99 and are valid for 2 years.
• Fleet home electronics and car leasing salary sacrifice scheme.
• Cycle to work scheme up to the value of £5,000.
• Internal reward scheme where you could win a voucher or two!

We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.

We are looking to recruit candidates located in the following areas:

- West Yorkshire

- South Lancashire

- South Cumbria

To access the full Job Description, please click this link: JD - Regulatory Coordinator.docx

If you would like further information or an informal discussion regarding the role, please email: recruitment@cqc.org.uk

Selection Process...

Once your application has been reviewed you will be notified of the outcome via email.

Shortlisted candidates will go through a two-stage assessment process for this role:

1. Written Exercise - online via email.

2. Formal Interview - via MS Teams.

Individual adjustments...

We are committed to being open and transparent around our processes and we endeavour to offer every candidate the opportunity to perform at their best throughout the recruitment process. We seek to support candidates to identify potential challenges and work with them to identify and facilitate reasonable adjustments as appropriate. Should you require assistance and/or would like to request a reasonable adjustment at any stage of the recruitment process, please contact a member of the team via email: recruitment@cqc.org.uk

CQC is committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of: age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.

Candidates must ensure that all information provided in their application is detailed in their own words and is factually accurate. Any examples provided must be taken from personal experience. CQC abides by honesty and integrity as part of its core values, if evidence of plagiarism or generating answers from other sources is found, applications may be withdrawn.

Our Values

Excellence - Meeting our challenge to be a high-performing organisation

Caring - Treating everyone with dignity and respect

Integrity - Demonstrating our passion for 'doing the right thing'

Teamwork - Enabling us to be the best we can