Hotel Front Office Host

What you'll bring to the team

Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE

Hours: Fixed term contracts until November 2025. Shifts cover hours between 6.50am - 10pm across a 7 day rota.

Advert closing date: Wednesday 22nd January 2025Please note we reserve the right to close applications early if we receive a high volume of quality applications. We would therefore recommend that you submit your application as soon as possible.

Hiring Hub Recruitment Event Dates: Saturday 18th - Friday 31st January 2025

During the application process you will be asked to select a 2nd and 3rd choice department. This will allow us to consider you for multiple roles when screening.

COME & JOIN BRITAINS WILDEST ADVENTURE!

Are you passionate about creating memorable experiences? Do you thrive in a fast-paced, fun environment? Then we want YOU to be part of our team. Leave the everyday behind and unleash your imagination as you explore a career at Chessington World of Adventures Resort, Britain's biggest wildlife theme park.

Here at Chessington World of Adventures, we are gearing up for our 2025 season, and are recruiting for Hotel Front Office Hosts to join the team!

As a Front Office Host, you will be the face of our Hotels and the first point of contact for our guests, ensuring they are given a warm welcome and goodbye on arrival and when heading home or to the park.

You will be responsible for checking-in/checking-out guests, ensuring they are given all the required information they need, showing enthusiasm while being proactive going above and beyond for guests to make sure they have the best possible experience.

Day to day your role will include, but is not limited to:

• Resolving guest enquires and feedback to the best of your ability to a high standard promoting return visits
• Confidently answering telephone enquires quickly and efficiently and taking advantage of upselling opportunities
• Helping maintain the hotel by keeping high cleaning standards, reporting and removing hazards and highlighting potential improvements

Don't miss out on the opportunity to be part of one of the UK's most exciting attractions. Apply now to join our Team and make every day an adventure!

Qualifications & Experience

All we need you to come with is the right positive attitude, enjoy working as part of a team and in a fast-paced environment, and be able to deliver jaw dropping fun to our Guests!

Benefits

• A competitive hourly rate
• Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants, and travel
• 25% discount in our on-site retail shops and restaurants
• 40% discount on Lego
• Merlin Magic Pass - 20 free tickets for you, your family, and friends to enjoy all our Merlin Attractions across the world
• Ongoing training and development opportunities

Pay Range