Back to search

1509 - Operational Support Grade - HMP Woodhill (Prison Support Role)

Civil Service

Job Description

The OSG role does not attract Sponsorship via the Skilled Worker visa/Tier 2 (general) work visa.CTC is required at HMP Woodhill - see further information below. Travel to Work Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role (unless specified). Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options.Accommodation is not provided.An extraordinary job. Done by someone like you.As part of our prison support team, your work will be varied and help to keep the prison moving.This is an active role where you will be doing a range of physical tasks. These can include lifting and carrying, plus long periods of standing and walking. There will also be periods of lone working whilst undertaking tasks on both day and night shifts.You will not always be in contact with prisoners, it depends on the prison you work in. You will have full training and a supportive team by your side.Life as an OSGYour job can include:Gate dutiesensuring the secure entry and exit of staff, visitors, vehicles.carrying out searches of staff, prisoners, visitors and vehicleswalking around the prison site to escort vehicles and contractorsissuing and collecting staff keys and radioswalking around the prison site patrolling and searching perimeter fence areasControl roomoperating the prison radio systemmonitoring CCTV, ensuring all suspicious activities are reported.Visitswelcoming visitors on their arrivalescorting them if neededCorrespondencemonitoring and logging mail coming into the prisonreporting any contraband items, preserving evidence where neededNight dutiesensuring cell doors are locked and all prisoners are safely accounted for.Receptionphotographing prisonersprocessing prisoners property and parcels coming into the prison.Prisoner supervisionsometimes supervising prisonersexchanging clothing and propertyhelping prison officers escort prisoners around the prisonFood deliverywalking around the prison delivering and collecting food trollies, or sometimes using an electric tug vehicle Driving dutiestransporting prisoners and their escorts to their destinationcollecting mail from the local sorting office, which may involve lifting heavy sacks.Phone callsmonitoring the prisons Personal Identification Number (PIN) phone systemmaintaining the log of PIN phone requests from prisonerscompleting relevant recordsProcedures and protocolunderstanding and conforming to national and local policies, responding appropriately to incidents and emergenciesYou do not need any qualifications to do this job. Helping to keep a prison running smoothly and safely requires good judgement, common sense, responsibility and, above all teamwork. National - 27,840The salary figures quoted are for a 37-hour working week inclusive of 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evening, and weekend shifts.In addition to your base pay, you will receive:annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis)9 days bank, public and privilege holidaysaccess to a paid Level 2 apprenticeship in customer serviceaccess to the generous Civil Service pension schemeseason ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme. HoursYou will work an average of 37 hours per week, and this will include working night shifts, evenings, weekends, and Bank/Public holidays on a rolling shift pattern (these days are added to your holiday allowance) The frequency of night shifts will vary for each Establishment and can be discussed at interview. For an example of the shift times that you could be working please visit our websiteHow to applyStage 1Tell us about yourselfClick apply and fill in your personal details on our application formStage 2You will then receive an invitation to book your interview.The interview will be of a blended nature consisting of behaviours and experience. It will provide the ideal opportunity to tell us more about yourself, your work history, or personal experiences, so we can get to know you better and assess how you will be suited to prison work. Your Strengths will also be assessed at interview, but these are not shared in advance.For more information please visit our website Job offers: merit vacancy.This is a merit job vacancy. If you are successful at the interview, you will be added to a merit list based on your score.When all applicants have completed the assessment, the prison will make job offers to those with the highest scores first when positions become available.You can stay on the merit list for 12 months. After this, you will need to apply again.If your application is unsuccessful at the sift/Interview stage, a six-month waiting period will be applied during which time you will not be allowed to submit any further applications for Operational Support Grade positions.The jobholder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.CTC (Counter Terrorist Check)If your application is successful, you will need to undergo and clear pre-employment checks. This will include His Majestys Prison and Probation Service Enhanced Level 2 vetting, and due to the security status of the establishment Counter-Terrorism Check (CTC vetting) is also required. Proof that you have been a resident in the UK for the last 3 years is needed to complete the CTC vetting process. The residency requirements refer to the period immediately before an application is made, and not any other three-year period, or any other accumulation of time spent in the UK.If you have been out of the country for a significant period of time (usually up to one year) and maintained your UK residency you may still be considered for vetting clearance. For example: spent a significant period of time overseas without returning to the UK, but intend to return in the future taken a gap year before or following university travelled for a year spent time overseas visiting familyThis is not an exhaustive list.Candidates must be able to provide correct and up to date documentation when requested during the application process.Working for the Civil ServiceThe Civil Service Code sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's . Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following orderTo Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail [email protected]);To Ministry of Justice Resourcing ([email protected]).To the Civil Service Commission (details available here) Reasonable Adjustment SupportAs a Disability Confident employer, the MoJ is committed to ensuring that everyone can demonstrate their skills, talent, and abilities. Offering reasonable adjustment support to candidates when they apply for one of our jobs is just one way we do this.Before completing online tests or attending an interview, it is essential to arrange reasonable adjustment support. Due to practical and logistical constraints, our assessors cannot accommodate requests on the day. Therefore, we kindly request that you let us know in plenty of time if adjustments are required. This will help ensure the right support is in place for you when you need it. Applying for reasonable adjustment support has been made simple. Just select yes in the application form when it asks if you think you might need it. Diversity & InclusionThe Civil Service is committed to attract, retain, and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.Additional DetailsWorking Arrangements & Further InformationThe MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyones circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.Some of MoJs terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible, and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible, and job-sharing working patterns will be considered in accordance with the HMPPS Flexible Working policy.If you are a current NPS employee, this vacancy may be available on a Loan basis for up ...

Yodel are hiring now

Working at Yodel, they promise to support you, develop you and give you all the tools you need to do a great job. They have a range of opportunities across the UK now - why not see if Yodel have the perfect role for you?

See Yodel jobs

Good luck with your application