Corporate Affairs Team Admin Officer

Key work areasProvide high quality, timely administrative support for members of the Corporate Affairs team, Executive and Senior Team. This will include organising the detail across a large number of meetings, events, visits, travel and accommodation. Work with the PA to the Chief Executive and Corporate Affairs Support Officer to maintain and action the Forestry England governance calendar including: sending calling notices, requests for agenda items and papers, following up actions, preparing papers. Where required attending and taking meeting minutes. Track and monitor non-executive engagement and meeting costs.Discretion and confidentiality are paramount as you will be expected to support, including taking minutes and secretariat for some of the most sensitive meetings and negotiations involving CEO and Directors/SLT.Support the team with ad hoc requests which could include updating and maintaining guidance documents; data-gathering; running reports; records and files reviews and responding to general enquiries coming into and arising from Corporate Affairs.Co-ordinate Corporate Affairs team meetings and agendas, deadlines, and actions. Must have experience in using excel spreadsheets.Support team members in correspondence and complaints management process, monitoring and updating risk register, audit actions, action logs, data collection and other processes as required.Management of the Enquiries mailbox, recording complaints and fielding to relevant parties within the organisation. Ensuring response deadlines are adhered to, providing weekly reports on complaints data to the Corporate Affairs Team and working closely with the Knowledge and Information team to manage and record FOIs/SARs.Provide high quality, value for money and inclusive approach to supporting numerous events delivery requirements of the Chief Executive Office.Provide more specialised project support, problem solving, and research as required.Support project managers and project teams by providing project administration, maintaining project documentation, project team and stakeholder communication support and monitoring and tracking against project plans and outputs.Provide a professional and welcoming first point of contact to the CEO Office and Corporate Affairs providing signposting, research and problem-solving support as required.