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Senior Operational Leader

Civil Service

Job Description

Key Responsibilities : Successful candidates can expect to be involved in a range of the following: An active member of your Senior Leadership Team, providing visible and effective leadership taking a personal lead in engaging with and communicating key messages and implementing corporate changes. Lead, motivate, support and encourage teams to operate flexibly, seeking feedback, listening and acting on this, setting performance standards and personalising services for our customers. Role model positive behaviours, effective leadership and encourage collaborative working between teams and directorates to drive innovation and service improvements across DWP. Contribute to business and people planning activities ensuring appropriate and effective deployment of people and resources. Accountable for the management of performance and service delivery within their business area, undertaking regular performance reviews with their colleagues, identifying risks to business performance achievement and opportunities for driving forward continuous improvement. Be committed to their own professional development and building the capability of others including the achievement of Operational Delivery Profession standards and digital capability. Works to build a fully inclusive working environment, valuing diverse views, eliminating unlawful discrimination, harassment and victimisation. Actively promotes health and well-being taking responsibility to maintain a safe and healthy working environment. Responsible for developing leadership capability through coaching and making full use of Operational Delivery Profession/Government Counter Fraud Profession learning & development products. Through role modelling positive behaviour and ways of working make DWP an inclusive place where people can be their best. Ensure compliance with DWP security and data protection regulations. All prospective applicants should fully consider the candidate pack before applying.

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