Welfare Benefits Officer

Derbyshire County Council Welfare Rights Service is committed to maximising the benefits of Derbyshire residents. In the financial year 2023/24 the Welfare Rights Service supported over 25,000 Derbyshire residents with benefit enquiries, providing information, advice, casework, and appeal representation.

The Welfare Rights Service have worked with Macmillan Cancer Support to provide benefit advice to clients diagnosed with cancer or have a terminally illness and their families. As postholder you will provide advice to clients and their families and maintain a caseload. This can range from making new claims to challenging decisions and providing representation at first-tier tribunals. You will work closely with health professionals to delivery on the project and support your clients. This can include briefings and training to partners and health professionals.

All colleagues across the Welfare Rights Service, regardless of team allocation, will support the work of the wider service providing benefits advice across a range of different workstreams, including supporting our Advice Line and representing at appeals. The posts will require travel across the county.

The successful candidate will have a broad range of benefits advice knowledge and practice, particularly working with special rules and have good interpersonal skills to network with health professionals across the county.

Employees have access to a range of benefits and discounts including:

• Access to the Local Government Pension Scheme
• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata).
• Training and development opportunities
• Paid travel expenses if required to travel to other sites
• Smarter travel scheme including access to the cycle to work scheme
• Supportive management and team
• Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling
• Derbyshire rewards - offering hundreds of discounts and cashback

More details on the benefits of working for the council can be found on our reward and recognition page here

Provisional Interview Date: 29 January 2025

Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks.

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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