Quality and Improvement Officer
- Durham County Council
- Full Time
- Durham
- Grade 8 £31,586 - £35,235
Job Description
Are you experienced in running quality management systems, business/system improvements, and/or performance management?
Following a restructure of our Property Partnerships and Innovation team, we are seeking to recruit 2 x permanent Quality and Improvement Officers to drive service improvements and performance management whilst running our quality management system.
WHAT IS INVOLVED?
The Quality and Improvement Officers work across all Corporate Property and Land activities, specifically leading on ISO 9001:2015 quality management systems including developing processes and procedures, auditing and management of the system, and process / system improvements. The post holder will also be required to produce, analyse, and report on performance information, whilst assisting in database / system management.
We encourage you to contact John Hallam, Business Development Manager on tel. no. 03000 269184 / 07786 027288 or email john.hallam@durham.gov.uk to arrange an informal discussion about the role.
WHAT WILL I NEED?
A relevant auditing, quality management and/or project management qualification equivalent to at least NVQ level 3.
Please refer to the attached person specification for the full criteria.
The successful applicant for this post will be required to apply for Disclosure and Barring Service Enhanced Disclosure.
REWARDS AND BENEFITS
We offer generous rewards and benefits that are designed to help you perform at your best:
- Competitive salaries and 27 days holiday per year rising to 32 days after five years continuous local government service.
- Option to purchase up to 10 additional days annual leave per year.
- Excellent work/life balance through schemes including job sharing, compressed hours and flexi-time (allowing up to 13 flexi days per year).
- Hybrid working (home and office working).
- Excellent contributory career average Local Government Pension Scheme (LGPS). Plus, top up options - Salary Sacrifice Shared Cost AVC scheme and standard AVC scheme for members of the LGPS.
- Wellbeing Portal and access to an Employee Assist Scheme.
- Wide range of learning and development opportunities including professional qualifications, coaching and mentoring.
- Employee Benefits Portal and Lifestyle Savings Scheme (discounts across a host of major retailers).
- Discounted DCC gym membership.
- Staff networks run by staff for our staff, including Race Equality and Diversity, Disability, LGBT+, Armed Forces, Carers, Menopause.
- Trade Union membership.
- A range of other salary sacrifice schemes such as car leasing.
