Telecare Control Co-ordinator X 2
- Durham County Council
- Full Time
- Chilton
- Grade 8 £31,586 to £35,235 per annum
Job Description
Are you someone who has excellent communication skills and the knowledge and understanding of problems faced by vulnerable groups?WHAT IS INVOLVED?
You will assist in the supervision of the operation of the Control Centre in the monitoring of the Community Alarms, CCTV and other related functions.
This post involves a 12 hour shift pattern working 24/7.
Please note that hybrid working arrangements do not apply to this post.
You will maintain and promote independent living to the customer. Carrying out an assessment of the incident and contacting emergency services, GPs and next of kin.
We encourage you to contact Lisa Welsh, Control Centre Manager via email at [email protected] to arrange an informal discussion about the role. Please note that Lisa will not be available between 21 and 29 December 2024.
WHAT WILL I NEED?
You will be educated to 4 GCSEs graded (A-C) or equivalent with a background in customer care.
An ability to supervise and develop a team of staff is essential.
If successful, you will be required to undertake and pass an in-house driving assessment as part of our pre-employment checks before any offer of appointment can be confirmed.
Please refer to the attached person specification for the full criteria.
HOW TO APPLY
In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Applications must be submitted on-line via the Northeast Jobs portal.
Please use the 'Person Specification' section of your application form to demonstrate that you have the essential and where possible, desirable experience, skills, and knowledge. Candidates who do not evidence that they meet the essential qualifications and experience listed on the person specification will not be short-listed.
INTERVIEWS
Interviews are scheduled to be held on Thursday 16 January 2025.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
If you have any support needs or require assistance when applying for this role, please contact the Recruitment Team via email [email protected] or telephone 03000 262727 - Option 5.BENEFITS AND REWARDS
We offer generous rewards and benefits that are designed to help you perform at your best:
- Competitive salaries and 27 days holiday per year rising to 32 days after five years continuous local government service.
- Option to purchase up to 10 additional days annual leave per year.
- Excellent work/life balance through schemes including job sharing, compressed hours and flexi-time (allowing up to 13 flexi days per year).
- Hybrid working (home and office working).
- Excellent contributory career average Local Government Pension Scheme (LGPS). Plus, top up options - Salary Sacrifice Shared Cost AVC scheme and standard AVC scheme for members of the LGPS.
- Wellbeing Portal and access to an Employee Assist Scheme.
- Wide range of learning and development opportunities including professional qualifications, coaching and mentoring.
- Employee Benefits Portal and Lifestyle Savings Scheme (discounts across a host of major retailers).
- Discounted DCC gym membership.
- Staff networks run by staff for our staff, including Race Equality and Diversity, Disability, LGBT+, Armed Forces, Carers, Menopause.
- Trade Union membership.
- A range of other salary sacrifice schemes such as car leasing.
Durham University
Postdoctoral Research Associate in Homogeneous Catalysis for Organic Synthesis
Full Time
£40,247 per annum
Durham
1d
Durham University
Assistant Professor in Physical Geography (GEOG_03)
Full Time
£46,485 - £55,295 per annum
Durham
7d