Senior Administrative Assistant (Adults)

Job Details:

Job Reference: HCC619210Salary Range: £24,405 - £25,430 pro-rata, per annum (actual salary £13,190 - £13,744 pro-rata, per annum)Work Location: Homewood Care Home, Andover Hours per week: 20Contract Type: Permanent Closing Date: 19 January 2025 Interview Date: w/c 27 January 2025

The Role:

Join our friendly team as a Senior Administrative Assistant at Homewood, where we provide a long stay residential service for adults with learning disabilities. As an integral part of our small supportive team, you'll carry out vital administrative tasks, ensuring the smooth running of our service. What you'll do:  

• Monitor and respond to emails and phone calls, acting as the first point of contact for all visitors and staff.
• Build and establish positive working relationships with staff and residents.
• Resolve queries and escalate complex queries where required.
• Data checking and monitoring, including working with spreadsheets.

   What we're looking for:  

• Previous administrative experience would be an advantage.
• Resilient and able to adapt quickly and positively to changing demands.
• Professional and able to manage situations calmly and sensitively.
• Good IT skills with MO365 experience (including Word, Outlook and Excel) and a willingness to expand these skills.
• Excellent attention to detail, organisation and prioritisation skills.  
• Strong communication, interpersonal and teamwork skills.  
• Patience, compassion, and empathy in all interactions. You'll treat service users with dignity and respect and have a strong focus on customer service.

   Take a look at our Candidate Pack for more information about the Senior Administrative Assistant role, team and our values. The section 'About you' explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application.        Why join us?   

• Make a Difference: Help ensure our residents can participate in meaningful activities, communicate effectively and manage daily living tasks. The role can be emotionally challenging at times, but your commitment will have a lasting impact on the lives of others.
• Career Growth: Access to a wealth of rewarding career choices.  
• Professional Development: Supportive supervision and continuous learning opportunities.
• Competitive Benefits package: Including access to Local Government Pension Scheme. Find more information here.   

Other job titles you may be searching for: Administrative Assistant, Administrative Officer, Administrative Support, Administrative Coordinator, Secretary, Administrative Specialist, Business Support, Office Assistant, Personal Assistant, Office Administration, Administrator. 

Values Based Recruitment:

We recruit for attitudes and values in Adults' Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack.

Additional Information:

Find out more about Working with us in Adults' Health and Care, including our benefits and the recruitment process.

Vetting Requirements:

This post is subject to a Criminal Records Check.

Contact Details for an Informal Discussion:

For general enquiries, please contact [email protected] For an informal chat about the role, please contact Marcia Elliot-White, Registered Manager on [email protected] or David Gallimore, Deputy Manager on [email protected].