Social Care Support Officer | full time | Community North | Fleetwood & Thornton Cleveleys

salary 27,269 - 31,067 per annum | 37 hours per week | fixed term, full time | Community North | Fleetwood & Thornton Cleveleys

pay award pending

We are looking for a compassionate and dedicated Social Care Support Officer to join our Community north team. The successful candidate will provide short-term social care interventions, personalized to the individual's care and support needs, using a strength-based approach. This role aims to empower individuals, build their confidence, and enhance their social networks.

Key Responsibilities:

• Strength-Based Service: Provide a strength-based, outcome-focused service to all adults across community and hospital settings using the 3 Conversations approach.
• Collaborative Work: Work with other professionals and agencies to address needs, encourage independence, enable recovery, and safeguard adults.
• Community Engagement: Support individuals to participate in community activities, reduce social isolation, and develop local community networks.
• Economic Well-Being: Ensure access to appropriate benefit entitlements and link individuals with debt advice agencies.
• Promote Independence: Support individuals in daily activities, build their confidence, and address personal anxieties.
• Mental Health Awareness: Link with local services and agencies to promote mental health awareness and the use of public transport.
• Digital Technology: Promote the use of digital technology to improve mental well-being.
• Person-Centred Planning: Co-produce well-being plans with individuals using coaching and motivational interviewing techniques.
• Workload Management: Effectively prioritize and manage your workload with support from your line manager.

Person Specification:

• Qualifications: GCSE Grade 'C' or equivalent in four subjects including Maths and English; Basic qualification in Social Care (desirable).
• Experience: Experience in an organization providing care/health services and assessing individual needs for services.
• Skills and Abilities: Effective assessment skills, knowledge of support plans, good communication skills, ability to work independently and within a team, IT literacy, and knowledge of local resources.
• Other Requirements: Commitment to equality and diversity, health and safety, and the ability to drive and have a car at your disposal.

Our Values: We expect all our employees to demonstrate and promote our values:

• Supportive: Recognizing contributions and enabling our communities to flourish.
• Innovative: Always looking for creative ways to improve services.
• Respectful: Treating colleagues, customers, and partners with respect.
• Collaborative: Engaging with and learning from others to achieve the best outcomes.

Equal Opportunities: We are committed to achieving equal opportunities in our services and employment arrangements. We expect all employees to understand and promote this policy in their work.

Health and Safety: All employees have a responsibility for their own health and safety and that of others when carrying out their duties.

Customer Focused: We put our customers' needs and expectations at the heart of all that we do.

Safeguarding Commitment: We are committed to protecting and promoting the welfare of children, young people, and vulnerable adults

We embrace diversity and have a range of support, groups and networks for staff. These include the Forum of Asian Black and Ethnic Employees (FABEE), the Disabled Workers Forum and the LGBTQ+ Employee Network.

To Apply 

If you would like to contact us for an initial informal and confidential chat: talent@lancashire.gov.uk

*Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence. 

We reserve the right to close a vacancy early, before the closing date, if we receive sufficient applications. 

The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful, you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab. 

You will be required to provide a car for use in connection with the duties of this post and you must be insured for business use. However, we may consider you if you cannot drive because of a disability. 

job description and person specification