Technical Officer

Technical Officer (Surveyor Duties)

Permanent

37 Hours per week

SO2 - £36,124 - £37,938 per annum

Would you like a role that makes a real difference to the lives of people in Leeds? Could you help us ensure that council homes are kept in the best possible condition for our tenants?

As a Technical Officer (surveyor duties) in the property and contracts service you will provide an excellent customer service to tenants and use your technical knowledge to ensure maintenance issues are promptly identified and repaired.

Your role

You will inspect and survey council properties to collect information, determine stock condition and identify, diagnose, and develop solutions to building related issues in line with internal policies and procedures.

You will be responsible for:

• identifying damp and mould and the causes
• undertaking inspections on tenanted properties to diagnose repair issues
• carrying out damp profiling on tenanted properties
• the use of damp equipment such as moisture meters, borescopes and hygrometers
• Identifying remedial works and producing repair orders / schedules.

What you will bring to the role

You will have excellent communication skills and be a team player. You will be motivated and a critical thinker with the ability to understand the needs of your customers.

You must have:

• commitment to providing a quality frontline customer service
• ability to work in a fast-paced, pressurised environment
• confidence to diagnose repairs effectively and provide solutions
• experience within the building/construction industry
• good IT skills

Benefits of working with us

We pride ourselves on offering the best employee experience, with a genuine commitment to keeping our colleagues safe and well at work. We offer:

• a competitive pay progression structure
• generous annual leave entitlement plus bank holiday allowance
• flexible working options, subject to service needs, including hybrid working and flexitime
• clear career paths with tailored personal and professional development
• a range of staff benefits to help you boost your wellbeing and make your money go further
• membership of the West Yorkshire Pension Fund

How to apply

Before applying, please read the job description and employee specification carefully. We will only shortlist candidates who demonstrate in their application that they meet all the essential criteria for the role.

Please complete our online application form in full. You should check your information carefully and ensure you complete all sections before submitting your application.

For an informal chat about the role, please contact Alison Cleeve on 0113 3788396.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

We promote diversity and want a workforce that reflects the population of Leeds and the communities we serve. Leeds City Council is recognised in Stonewall's Workplace Equality Index 2024. We are also an Age-friendly Employer, a Mindful Employer and a Disability Confident Leader.

All new Leeds City Council appointments are made subject to the satisfactory completion of a six month probationary period.

This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.

Job Description

Qualifications and Knowledge

• HND/HNC Level qualification in Building / Construction or equivalent experience within the construction industry

• Strong knowledge of building defects / construction techniques
• Strong knowledge of landlord's responsibilities in relation to repairs & maintenance
• Strong knowledge safe construction Health & Safety procedures

Specific Skills and Competencies

• Able to plan and organise own workload in a busy environment

• Ability to diagnose and develop solutions to technical repair problems
• Understands modern construction techniques.
• Developing and maintaining working relationships with suppliers and staff
• Able to assess building related hazards through a standard risk assessment procedure and prioritize follow on actions accordingly
• Experience of using Microsoft packages to record and present service information.
• Produce clear and concise, basic reports in relation to the service in a timely and accurate manner.
• To contribute to delivering a team culture that is focussed both on customers and quality
• Experience of managing small to medium construction projects
• Able to develop timely and cost-effective solutions to operational problems
• Able to negotiate on day-to-day operational issues with suppliers in order to develop favourable outcomes for the council and for customers

Experience

• Experience of carrying out technical officer / surveying duties in an asset management related service area.
• Experience of day-to-day contract liaison as part of the contract management procedures of construction contracts
• Experience of working jointly with staff and contractors from different teams/organisations in order to achieve common goals.
• Experience of managing construction/repair related programmes of work within defined budgets

Behavioural and other Characteristics required

• Committed to continuous improvement.
• Able to understand and observe Leeds City Council equality and diversity policies.
• Carry out all duties having regard to an employee's responsibility under Health and Safety Policies.
• Willingness to actively participate in training and development activities to ensure up to date knowledge, skills, and continuous professional development
• Understand and embrace our values, behaviours, and codes of conduct.

Desirable requirements

It is desirable that the candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities: Candidates are not required to meet all the desirable requirements however these may be used to distinguish between acceptable candidates.

Qualifications and Knowledge

• Up to date knowledge of social housing and issues affecting the sector
• Understand standard forms of building contracts
• Membership of a professional body i.e. RICS building surveying

Specific Skills and Competencies

• Experience of using asset management IT systems

Experience

• Experience of working within social housing

• A previous trade background