Field Services Operative – Fire & Health & Safety, Midlands

Metro Safety are the preferred providers of fire, health and safety and building services to many of the UK's leading managing agents and property owners, as well as local authorities and major retailers.

Department Background

Metro's customers are property managers responsible for meeting the statutory and regulatory compliance requirements for Fire and Health and Safety routines at their properties.

The Operations team ensures that Metro's customers receive an excellent level of compliance support via fire, health and safety tests and inspections, nationwide. Our customers depend on us for consistent standards of compliance support via regular, scheduled service visits for tests and inspections, and for provision of timely and accurate issue status reports.

The Operations department carries out over 2,500 tests (and inspections) services per week, nationwide. These service visits are carried out by local sub-contractors (or testers) on regular routes. We test fire alarms, sprinklers and emergency lighting systems. A small percentage of our work involves health and safety inspections.

Metro is committed to real time job management through our FSL app and a commitment to clear timely completion of jobs through the app is critical.

Job Description

Metro Safety are seeking to recruit Field Services Operatives to provide services in the Midlands, UK. Covering the areas in and around Birmingham, Leicester, Peterborough, Cambridge, Northampton and Worcester . The main duties of the role include:

• Weekly Fire Alarm Testing
• Weekly Sprinkler Testing
• Monthly Emergency Light Testing
• Monthly Health & Safety Inspections
• Six Monthly Evacuation Drills
• Fire Systems Auditing

This role will be up to 5 days per week.

The ideal candidate will have either a technical background in electrical or fire systems, or the fire, health, and safety industry. They will also need a full, clean driving license.

Full training will be provided by Metro Safety during the induction period and on-going support by our head office team based in London.

The package on offer is £25,000 - £28,000 per annum plus travel allowance and expenses.

Additional Duties and Responsibilities

• Attend customer buildings (mainly commercial) to establish procedures for testing safety systems (e.g. fire alarms, emergency lights, sprinklers or H&S inspections).
• Data gathering of systems assets for input into Metro's database within agreed timelines.
• Carry out the testing of systems as detailed above.
• Timely and accurate fault and issue reporting.
• Provide high quality customer care at all times.
• Identify and report on risks and hazards.
• Liaise with property managers, site personnel in order to complete tasks successfully.
• Train and mentor contractors.
• Complete quality control surveys and provide recommendations for improvement.
• Clear communications by telephone and e-mail with internal and external customers.
• Provide ad hoc cover for a vacant testing route, if a contractor is unavailable.
• Contribute ideas and suggestions to support continuous improvement within the business.
• Provide occasional team support (when in office) with general office administration tasks.

Education and Qualifications

Desirable Experience, Skills & Knowledge

• Electrical Background
• Knowledge of Fire Systems
• Experience in the Fire, Health & Safety Industry

Necessary

• Must have full clean Driving Licence
• Must have the right to work in the UK

Benefits

25 days annual leave increasing 1 day per year to 30 days reached
3 x Salary Life Assurance
Employee Assistance Program
All Electronics provided
Travel Expenses