Learning Experience Specialist
- NFU Mutual
- Full Time
- York + Work from Home
- Salary up to £45,000 depending on experience
Job Description
Learning Experience Specialist
About the role
Are you ready to continue to drive NFU Mutual's learning strategy? We are a team of experienced Learning Experience Specialists who have already made significant strides in driving innovative learning within NFU Mutual and you will be joining and working alongside some of the best in the field to continue this vision.
As a Learning Experience Specialist, you'll work in partnership with HR colleagues and business experts to design, develop, deliver, and evaluate innovative and commercially effective learning solutions. Your efforts will enhance the skills and knowledge of personnel, enabling the delivery of NFU Mutual's learning strategy both now and in the future.
Creating engaging, high-quality blended learning experiences in-line with the learning strategy, you'll collaborate with business subject matter experts (SMEs) and utilise innovative learning technologies to achieve business objectives. You'll plan, design, communicate, and monitor the development and delivery of agreed learning solutions within the established timelines, ensuring they meet business deliverables, learning objectives and are aligned to the learning strategy. You will provide to the stakeholder regular progress reports against timelines and as required escalate risks to the Learning Manager. You'll work closely with SMEs to understand the learning content and requirements scripting storyboards, developing porotypes and creating the final product, demonstrating commercial viability by delivering a blended learning solution. For those modules that are in person you will facilitate delivery, be it virtual or face to face.
Embracing continuous improvement, you'll regularly review learning solutions to ensure they remain market-leading and accessible to all personnel, including those with neurodiverse needs.
This role is based in our Tiddington Head Office, just outside Stratford-Upon-Avon, however we'd also consider a base at one of our Regional Service Centres (York, Glasgow, Bristol and Belfast) with the proviso that travel to Tiddington will be an essential part of the role at times. We understand how important a positive work-life balance is, so to help you give your best, we offer great facilities when you are in an office environment and support to work up to 80% of your hours from home.
About you
You're proficient in implementing instructional design principles to create effective learning pathways and experiences using design thinking as an approach. Your expertise in designing learning experiences that prioritise the needs and preferences of learners is essential for this role.
You have a proven ability to build strong, influential, and collaborative relationships with both internal and external stakeholders, including senior-level executives, and are comfortable presenting to people at all levels.
Your experience in the design, development, delivery, and evaluation of modern learning solutions and content is crucial. This includes online/e-learning modules, instructor-led materials, job aids, face-to-face and live online experiential delivery and ideally, multimedia products such as video, graphic design, and audio training materials.
To join our team, you must also have:
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits and Rewards
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
Working at NFU Mutual
We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us.
We pride ourselves on being "a great place to work" and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
