Admin Assistant
Job Description
Job summary
Active Together is a pioneering cancer prehab and rehabilitation service for people newly diagnosed with cancer in Sheffield, designed by Sheffield Hallam University and delivered in collaboration with Sheffield Teaching Hospitals and Yorkshire Cancer Research.
The Active Together team are a collaboration of researchers, clinicians and fitness experts working together to improve outcomes for people with a cancer diagnosis across South Yorkshire.
We are based at the Advanced Wellbeing Research Centre, a world-leading research and innovation centre for physical activity , on the site of Sheffield Olympic Legacy Park. There's easy access to the M1 and the heart of the city centre. Your role may require travel occasional travel within South Yorkshire.
Main duties of the job
JOB PURPOSE
- The core purpose of this role is to provide administrative support to the Active TogetherTeam in Sheffield.
- To work collaboratively to deliver a multidisciplinary, inclusive and responsive service, toensure excellent patient experience.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Education & Qualifications
Essential
- 2 or more GCSE or equivalent, to include English Language & Mathematics Grade C/4 or above
- NVQ Level II in Business Administration / Customer Service / IT or be able to demonstrate the equivalent experience
- Medical terminology qualification or equivalent knowledge from a clinical environment
- IT qualification e.g., European Computer Driving Licence, Microsoft Office or equivalent experience
Experience
Essential
- Clerical experience gained from working within a patient administration dept in a clinical or medical environment
- Experience of dealing with members of the public / patients, answering queries and signposting/escalating more complex issues as appropriate
- A demonstrable understanding of the importance of data quality and the impact of poor quality on operational systems
- Experience of dealing with confidential and personal issues with sensitivity
- Experience of dealing with and validating data
- Experience of delivering work in accordance with standard operating procedures.
- Administrative experience in supporting meetings, including letter drafting, agenda setting and minute writing
- Experience of using a Patient Administration Systems and Electronic Patient Record systems
- Experience of working within a multi- professional setting
Desirable
- Experience of working with Systmone
- Experience of participation in service improvement initiatives
- Experience of teaching others e.g., work-based skills to colleagues
Skills and Knowledge
Essential
- Good interpersonal skills and the ability to develop relationships with colleagues of different disciplines and levels of seniority
- Excellent computer skills with demonstrable knowledge and skills using Microsoft Office packages including Outlook, Excel and Word.
- Strong organisational skills with the ability to plan and prioritise workload to ensure strict / conflicting deadlines are met
- Understanding of data protection issues and the ability to maintain confidentiality at all times
- Ability to work under pressure and at a fast pace in changing and potentially challenging situations with both patients and colleagues
- Ability to communicate effectively with both patients and colleagues, including the ability to discuss sensitive issues, demonstrating tact and empathy
- Ability to work as part of a team and independently with minimal supervision
- Excellent written communication skills
Desirable
- Awareness of Health & Safety in the workplace
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Sheffield Teaching Hospitals NHS Foundation Trust
Address
Advanced Wellbeing Research Centre, Olympic Legacy Park
2 Old Hall Road
Sheffield
S9 3TY
