Admin Assistant

Job summary

An exciting opportunity has become available in our Nephrology Department. We are looking for a dynamic, enthusiastic person with a flexible approach to join our Nephrology Administration Team as an Administration Assistant. The successful candidate will support the clinical and secretarial teams ensuring that our patients have a first class service from the moment they make contact with the service. The post will require some flexibility across the division to support service needs. The successful applicant will possess excellent audio typing skills, supported by an RSA 2 qualification or equivalent qualification or proven admin experience. Level 2 numeracy and literacy skills are essential to the post and MUST be shown in your application, if these qualifications arent listed your application you will not be shortlisted. Please note that there will be an audio typing test as part of the interview process. If any further details are required please contact the recruiting manager for this position.

Main duties of the job

The successful applicant will be motivated, enthusiastic and willing to work as part of a team. Experience of audio typing and/or keyboard skills are essential to the role. You will be able to demonstrate excellent organisational skills and be able to communicate effectively and have previous experience in a busy office environment. As part of the role you will be dealing with telephone/email queries, scanning, postal duties, booking patients in/out of the internal system and making any follow up appointments as required. The post is predominantly based at Sunderland however you would be expected to cover other areas over both the Sunderland and South Tyneside sites to support service needs. The post is 37.5 hours per week working between the hours of 8.30am and 5pm Monday to Friday.

About us

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One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.