Admin Lead
- NHS
- Full Time
- Sowerby Bridge
- Negotiable
Job Description
Job summary
We are seeking an experienced and enthusiastic administrator to join our support team and help improve the efficiency and quality of our practice.
The Lead Admin Assistant will play a pivotal role in ensuring the smooth running of clinical administration, meeting our contractual obligations, and supporting innovation and improvement across a range of admin processes and projects.
This role requires a high level of organisation, attention to detail, and strong interpersonal skills
Main duties of the job
Ensure compliance with GP contractual requirements (QoF, IIF, LES/DES).
Monitor and report on performance metrics to meet contractual targets.
Use Ardens Manager to drive business performance
Utilise Ardens Case Finders to enhance practice prevalence within QoF registers.
Prepare and submit audits, data reports, and claims for enhanced services and QoF targets.
Undertake other administrative and reporting activities as directed by the Practice Manager or Management team.
Data Quality Management: Oversee data quality and ensure accurate coding in patient records.
Conduct audits and searches to support clinical and contractual targets.
Maintain compliance with data protection regulations and information governance policies.
Liaise with internal teams (GPs, nurses, admin staff) and external stakeholders (PCSE, PCN, patients).
About us
We are a practice with over 10,000 patients, with five permanent GPs and a nursing team.
Our latest CQC inspection rated us as Good with some areas of excellence.
We are a forward thinking practice, with a friendly commited team dedicated to meeting the needs of our patients.
Job responsibilities
Clinical Administration & Compliance
Ensure compliance with GP contractual requirements QoF, IIF, LES DES.
Monitor and report on performance metrics to meet contractual targets.
Use Ardens Manager to drive business performance
Utilise Ardens Case Finders to enhance practice prevalence within QoF registers.
Prepare and submit audits, data reports, and claims for enhanced services and QoF targets.
Undertake other administrative and reporting activities as directed by the Practice Manager or Management team.
Team Support & Training
Develop and maintain clinical templates and protocols for optimal system use.
Ensure that old templates and protocols are appropriately archived
Provide technical support to colleagues and foster a collaborative work environment.
Data Quality Management
Oversee data quality and ensure accurate coding in patient records.
Conduct audits and searches to support clinical and contractual targets.
Maintain compliance with data protection regulations and information governance policies.
Process Improvement & Innovation
Plan, document, and lead regular quarterly meetings to review workflows and objectives
Drive improvements in patient care by supporting change projects and health campaigns, including immunisations.
Identify and act on areas for data quality improvement in collaboration with clinical teams.
Stakeholder Engagement
Liaise with internal teams GPs, nurses, admin staff and external stakeholders PCSE, PCN, patients.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Good interpersonal skills.
- Good organisational skills planning and prioritisation.
- Good team worker.
- Shows high ethical integrity understands confidentiality.
- Respectful of diversity and the different life choices made by individuals.
- Personalised approach to the needs of individuals.
- Shows attention to detail when required.
- Understands the importance of compliance with best practice care pathways.
- Ability to recognise and work within limits of competence and seek advice when needed.
- Commitment to working with people who are disadvantaged by adverse circumstances.
- Strong interest in safeguarding.
- Flexible and adaptable, with a willingness to support change projects and innovation.
- Commitment to improving the efficiency and quality of administrative processes.
- Positive and proactive attitude towards identifying and implementing improvements.
Desirable
- Positive and proactive attitude towards identifying and implementing improvements.
- Experience of working in the health or care sector.
- Experience of direct contact with patients/service users and their carers or families.
- Experience of working within a multi-professional team.
- Experience of coordinating meetings.
- Experience of introducing and training on the use of new procedures and protocols.
- Experience of using electronic health or care records.
- Experience of working in Primary Care.
- Experience of clinical terminology and coding.
- Experience of working with SystmOne
- Familiarity with Ardens Manager and Case Finders.
- Creation of reports using Microsoft Word.
- Presenting information using Microsoft PowerPoint.
- Displaying numerical or graphical information using Microsoft Excel.
- Auditing adherence of colleagues to organisational policies and procedures.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Station Road Surgery
Address
Station Road Surgery
Station Road
Sowerby Bridge
West Yorkshire
HX6 3AB
