Admin Support Clerk
Job Description
Job summary
The post will be an integral part of the Breast, Urology & General Surgery team responsible for managing our choose & book referrals for the department as well as our 2 week wait cancer referrals.
The post holder will play a crucial part in supporting the clinical and admin teams in ensuring accurate management of the tracker and a prompt turnaround in actioning incoming referrals and updating the relevant teams with the outcomes.
The post holder will also be responsible for providing a comprehensive support service to the medical secretaries and clinical teams, including, but not limited to: dealing with enquiries, correspondence, filing, uploading dictation and providing an efficient typing service to the division in support of the work of Consultants and other Clinical Staff and the Clinical Lead to maximise patient care.
Main duties of the job
The post holder will work as part of the Surgery, Women's and Children's secretarial group providinggeneral administrative services to the Directorate, in support of the work of consultants and other clinical staff in providing a high standard of patient care. As part of an administrative and secretarial team you will work towards Department, Directorate and Trust performance and quality targets.
About us
Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.
- ServiceWe will put our patients first
- TeamworkWe will work together
- Ambition We will aspire to provide the best service
- RespectWe will act with integrity
Job responsibilities
Please see attached job description.
This job description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post holder. This role profile is intended to provide a broad outline of the main responsibilities only. The post holder will need to be flexible in developing the role with initial and on-going discussions with the designated manager.
Person Specification
Qualifications
Essential
- GCSE level C or above in English and Maths
- Microsoft Office IT packages
- Microsoft Outlook
Experience
Essential
- Significant previous administrative experience
- A proven track record within a related administrative or secretarial role
- Demonstrate a flexible and adaptable approach to workload management.
Desirable
- Previous NHS experience
Knowledge
Essential
- High quality communication skills - verbal, face to face and written
- Professional telephone manner
- Ability to learn new systems
- Ability to work to tight and conflicting deadlines
- Ability to type accurately and efficiently
- Be able to prioritise own workload and remain calm under pressure.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Great Western Hospitals NHS Foundation Trust
Address
Great Western Hospital
Marlborough Road
Swindon
SN3 6BB
