Admin Team Leader

NHS

Job Description

Job summary

Here is an opportunity to lead a team of administrators and medical secretaries and develop your leadership skills.

This job is fast paced and you will have the chance to improve processes and quality within the practice in relation to the administrative side of Primary Care.

No two days are the same in a GP surgery; there will be challenges and you will be well supported in rising to meet these.

If you love a busy, dynamic environment then this role would be suited to you. You really will make a difference in supporting the clinical team to deliver safe, high quality care to our 11,500 registered patients.

Main duties of the job

Managing a team of 5 administrators / Medical Secretaries

Clinical coding of incoming documents

Building and Running reports in the clinical system

Using the patient recall system and training others in the use of this system to ensure patients are invited for their reviews

Lead for the administrative side of the Cytology (Cervical Screening) programme

Oversight of the administrative side of the national immunisation programme for adults, babies and children

IT support for minor issues in the practice

Setting up IT accounts for new starters and other practice staff

Conduct appraisals and reviews for the administrative team

Conduct return to work and attendance meetings as required

Participate in risk assessments including Health & Safety and Fire safety

Assist in the administrative side of the Covid 19 vaccination spring and autumn booster campaigns (produce and collate patient lists, data entry, liaise with the PCN and other organisations, ensure consent forms are completed and produce route plans for the nursing team, invite patients)

Assist in inducting new starters and training

Oversee all other duties within the admin / secretarial team.

About us

Brockworth Surgery has around 11,500 patients registered with us and we are part of the NSG Primary Care Network.

Our team is made up of GPs, Practice Nurses, Physiotherapist, Mental Health workers, HCAs, Clinical Pharmacists, Pharmacy Support, Admin, Secretarial and Reception teams, Care Co-ordinators and Social Prescribers. Overall, we have about 50 people working here to deliver high quality care to our community.

Job responsibilities

Managing a team of 5 administrators / Medical Secretaries

Clinical coding of incoming documents

Building and Running reports in the clinical system

Using the patient recall system and training others in the use of this system to ensure patients are invited for their reviews

Lead for the administrative side of the Cytology (Cervical Screening) programme

Oversight of the administrative side of the national immunisation programme for adults, babies and children

IT support for minor issues in the practice

Setting up IT accounts for new starters and other practice staff

Conduct appraisals and reviews for the administrative team

Conduct return to work and attendance meetings as required

Participate in risk assessments including Health & Safety and Fire safety

Assist in the administrative side of the Covid 19 vaccination spring and autumn booster campaigns (produce and collate patient lists, data entry, liaise with the PCN and other organisations, ensure consent forms are completed and produce route plans for the nursing team, invite patients)

Assist in inducting new starters and training

Oversee all other duties within the admin / secretarial team.

Person Specification

Qualifications

Essential

  • Educated to A-Level or equivalent
  • You must have GCSE English and Maths grade A-C

Desirable

  • Management or leadership qualification

Experience

Essential

  • Experience in management and leading a team
  • Experience of working with customers/patients/ service users
  • Computer Literate

Desirable

  • Experience of working within primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Brockworth Surgery

Address

The Surgery

Abbotswood Road

Brockworth

Gloucester

GL3 4PE

Employer's website

https://www.brockworthsurgery.nhs.uk/ (Opens in a new tab)

Good luck with your application