Administration Assistant (OT WCH)
- NHS
- Part Time
- Whitehaven
- 23615.00 a year

Job Description
Job summary
Band 2 Administration Assistant - Permanent.
28hr 45min hours per week.
We are seeking a dynamic individual to join our team at the West Cumberland Hospital. The successful candidate will provide a fully comprehensive administrative service to the Occupational Therapists based within the hospital.
The role of the department is to provide an integrated Occupational Therapy service for adults in the West Cumberland Hospital meeting their health and social needs, facilitating their optimal independence and ensuring their safe, rapid and effective discharge from hospital to their homes or appropriate community settings.
Main duties of the job
To assist in ensuring the delivery of a high quality service by maintaining effective communication links with patients, carers and all associated relevant practitioners.
To support the Occupational Therapy team with all aspects of administration, including taking accurate minutes of meetings, utilising IT systems to upload and retrieve activity data for the service, support with the IT management of waiting lists and daily operational support to compliment to the smooth running of the service.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
Being a clinically led organisation
Quality and safety at the heart of our Trust
A positive patient experience every time
A great place to work
Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Please note the cost of the DBS check has increased from 2nd December 2024
Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.
Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person Specification
Qualifications
Essential
- oMinimum of 2 GCSE's of level 4 and above/grade C in Maths and English or equivalent.
Desirable
- oNVQ 2 or 3 in Business Admin or relevant experience
- oOCR/RSA level 2 in Word Processing or equivalent.
- oECDL or equivalent.
Experience
Essential
- oExperience of office/clerical procedures and practices, filing systems, use of dedicated computer systems and databases.
Desirable
- oExperience working in a administration role.
- oExperience working within a health service.
- Experience of computer systems to run basic activity reports.
Knowledge
Essential
- oWorking knowledge of Microsoft Office including Outlook, Word and Excel databases.
- oGeneral office skills including file management systems and minute taking.
Desirable
- oKnowledge of a range of trust policies and national guidelines including confidentiality policies
Skills and aptitutes
Essential
- oGood communication skills, written and verbal.
- oGood interpersonal skills including telephone manner.
- oGood organisation skills.
- oAbility to prioritise workload.
- oSelf-motivated and able to work independently and as part of a team.
Desirable
- oAbility to interpret and understand health related terms.
personal circumstances
Essential
- oAble to work under pressure.
- oCommitment to provision of high quality care.
- oFlexible in approach to work.
Other requirement
Essential
- oSupportive of Equality and Diversity within the workforce.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. ...