Administrator

Job summary

Woodlands Medical Practice is a friendly, 5 partner GP practice in Sutton-in-Ashfield with approximately 11,500 patients. We obtained an Outstanding rating with the CQC and we are committed to providing patient-centred care in a happy, supportive and well-organised working environment.

We are looking to recruit a part time Administrator to join our team Working 25 - 30 hours per week over 5 days supporting both the administration team and secretary . All practice staff will be trained to cover reception and are expected to cover the extended access evenings with a finish time of 20:00pm on a rota basis. You may also be required to work an occasional Saturday 9:00- 17:00pm on a rolling rota.

The ideal candidates will be reliable with a flexible can do attitude to work. They will be highly motivated and able to work under pressure to deadlines and must be able to demonstrate exceptional customer service skills. The ability to prioritise workloads and communicate with all staff groups is required. Along with excellent keyboard skills and accurate data collection & entry, a keen eye for detail is essential. GP practice admin experience is essential and experience in using clinical SystmOne.

Main duties of the job

• To be experienced in GP practice Administration and secretarial work
• To be proficient in the use of clinical SystmOne
• To support the secretary in the delivery of accurate referral letters and other correspondence using the Electronic Referral Service (ERS)
• Knowledge of arranging urgent referrals and keep records of all patients referred under fast track (2 week wait) rule.
• File, summarise and store records as required
• Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms
• Private work invoicing
• Photocopy documentation as required
• Process repeat prescriptions received in person, and via SystmOne.
• Answer the telephone promptly and deal with enquiries in a helpful and courteous manner, Maintain confidentiality regarding patients and staff.
• Book, cancel, amend patients' appointments using SystmOne.
• Be flexible to cover Reception when required to do so
• Monitor and promote the use of the Friends and Family Test
• Any other duty required of you to support the wider practice
• Maintaing patient confidentilaity at all times

About us

We are a very friendly, forward thinking 5 Partner Practice based in Sutton-in-Ashfield. We are part of the Ashfield North Primary Care Network and work collaboratively with four other local practices to provide a range of services to our patients.

We have a team ethos and provide an open, friendly and supportive environment to work in. All staff are prepared to go the extra mile for our patients and these values helped us to achieve a CQC rating of outstanding in all areas.

We have been a teaching practice for many years and have a regular intake of GP Registrars and Foundation Year 2 doctors and support education and development for all staff, appropriate to their role.

Benefits

• NHS pension or NEST
• Staff parking
• Access to Blue light discount scheme