Administrator
Job Description
Job summary
Are you looking for a change? Here at the Inpatient Wards we are looking for admin support to join our team of Nurses, Drs and therapists.
We have two inpatients wards, caring for adults with a wide variety of conditions. Our patient cohort is referred from both acute and community setting. As the admin support for the wards, you are likely to be the first contact people have with the service - be that on the telephone or face to face as members of the public and patients arrive on the unit.
Behind the scenes, you will have a key role in ensuring the smooth running of the ward. This will include liaison with other departments, both within and outside BHFT to ensure a seamless journey for our patients. You will also play a key role in arranging staff meetings, with a responsibility for managing agendas and minutes.
The unit is based in Wokingham close to shops and public transport for easy commuting, and Wokingham Community Hospital staff are eligible for 'fringe London weighting' under agenda for change, which equates to an additional 5% of your basic NHS salary, and free staff parking on our Hospital site.
Main duties of the job
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Work closely as part of the Multi Disciplinary Team for the delivery of care to our patients.
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Responsible for the clerical support of the whole team.
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Be based on the inpatient wards face to face with staff and relatives of the patients
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
Job responsibilities
The 3 must haves for you to be considered for this role:
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Good understanding and use of IT programmes as we are a digital Trust.
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Good communication and customer care.
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Able to embody our trust Values of being Caring, Committed and Together.
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible
Person Specification
Education/Qualifications /Training
Essential
- Good general education including GCSE English and Maths (or equivalent
Desirable
- NVQ3 or recognised certificate in office administration or equivalent experience
- Evidence of continued role development
Continuous Professional Developmen
Desirable
- Evidence of continued role development
Previous Experience
Essential
- Working in a busy office environment
- Use of IT packages including MS Office, Outlook, internet and database
Desirable
- Experience of multi- professional working
- Experience of handling confidential, sensitive and complex information
- Competency and experience with filing, information recording and other office management systems
Knowledge, Skills & Abilities
Essential
- Excellent interpersonal, communication and reporting skills
- Ability to empathise and be supportive to the needs of others
- Ability to use a practical problem solving approach in everyday situations
- Understanding the need for confidentiality and sensitivity
- Strong organisational and planning skills with the ability to reprioritise own work and work of others to ensure tasks are delivered on time
- Ability to work effectively in a team, demonstrating accountability for own work and an ability to work on own initiative
- Proactive and innovative attitude to work
Desirable
- Comprehensive knowledge of administrative skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Berkshire Healthcare Foundation Trust
Address
Wokingham InPatient Unit
Wokingham
RG41 2RE
Employer's website
https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)
