All Age Continuing Care (AACC) Administration Officer

Job summary

BLMK ICB are recruiting a forward-thinking, resourceful, experienced and confident person to the post of Continuing Healthcare Admin Officer. As one of the team's Administrators, you will work as part of the Continuing Healthcare team to actively manage the progress of individuals along the pathway to determine their eligibility for Continuing Healthcare funding along with a variety of administrative tasks.

Main duties of the job

To provide a comprehensive administrative support service to the Continuing Healthcare and Funded Nursing Care team, including being the first point of contact for telephone, email and written enquiries which contains highly sensitive patient information.

To deliver an effective and competent level of administration support and consistently deliver a "client-focused" service which promotes good customer service and effective working relationships. To produce letters to a professional standard, including attendance at one of the office site to ensure all incoming post is collected and distributed accordingly and ensure all outgoing post is correctly addressed and stamped and ready for collection / post.

Inputting referrals in a timely and accurate manner and maintaining data on our patient database systems

Producing minutes as and when required, including preparing agendas and circulating other documentation as required.Providing Brokerage functions in the costing of care packages and placements as agreed with the CHC Commissioning and Transformation Manager.

Arranging multi-disciplinary meetings, to include patient and/or relatives and external stakeholders to support the Continuing Healthcare decision making process, inclusive of relevant evidence collation.

For further information contact Andrea Birkett, Administration Team Leader on 01525 624300 or by email andrea.birkett@nhs.net

About us

We are committed to promoting equal opportunities to achieve equity of access, experience, and outcomes and to recognising and valuing people's differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values, and behaviours. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers patient outcomes.

We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported, and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience.

We are happy to discuss flexible working options for all roles.

We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.

We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.