Assistant Administrator
- NHS
- Full Time
- Sunderland
- 24071.00 - 25674.00 a year
Job Description
Job summary
Are you passionate about health and social care and looking for a role that offers flexibility and growth? At North East and North Cumbria (NENC) Integrated Care Board (ICB), we value work-life balance and offer a range of flexible working options including hybrid working. Enjoy a supportive team environment, competitive salary, and opportunities for professional development. Apply now to make a difference in our community!
NHS NENC ICB is a key part of the NHS in our region, working to improve the health of our local population. At NENC ICB, we are committed to providing high-quality care and support to our community. We are seeking an Assistant Administrator to join our All Age Continuing Care Service.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
We have an exciting opportunity available within the ICB for an Assistant Administrator in the Sunderland All Age Continuing Care team. The team is part of the NENC ICB South region covering the areas Sunderland, South Tyneside, Durham and Darlington and Tees Valley. We are seeking an experienced, highly motivated, and enthusiastic individual. This role is a key part of delivering our statutory duty for NHS All Age Continuing Healthcare, and you will be responsible for supporting the All Age Continuing Care Team in the delivery of all aspects relating to the statutory responsibility for NHS funded care. The main function of the role is to provide support to the Continuing Healthcare Team in the processing of Continuing Healthcare/Funded Nursing Care referrals. The role requires contact with outside agencies and patients and families over the telephone and face to face, handling of enquiries, providing non-clinical information and providing updates where possible or forwarding the enquiry to the appropriate team. The post holder will ensure that all elements of the corporate function within the sphere of responsibility are provided with an efficient, high quality administrative service. You will have excellent communication and organisational skills with the ability to work effectively as part of a team in a complex and challenging but supportive work environment.
About us
Our Integrated Care Board (ICB) is the largest in the country.
The ICB is responsible for ensuring that high quality and safe health services are accessible to all of our communities. It has a wide range of functions, including; promoting integration of health and care services, improving peoples health and well-being, reducing health inequalities.
With a £6.6 billion budget and a workforce of 170,000 people across the North East and North Cumbria. As well as strategic functions, ICB staff also work at place level with local health and wellbeing boards in each of our 14 local authority areas. These teams also work alongside our 67 primary care networks which are groups of local GP practices, social care teams and other community- based area providers.
The ICB works with our Provider Collaborative too, this includes the 11 NHS Foundation Trusts in the region, to deliver our shared priorities.
Job responsibilities
Whilst experience of the All Age Continuing Care process is desirable, this is an excellent opportunity for Administrators to increase their knowledge and understanding and enhance their skills whilst being part of an experienced and supportive team. The post holder will also be expected to provide cross cover across all admin functions within the ICB where required.
NENC ICB offers a competitive salary, access to the NHS pension scheme, annual leave between 27 and 33 days annual leave plus bank holidays, access to a wide range of discounts as an NHS employee and flexible and agile working options.
Person Specification
Qualifications
Essential
- Educated to NVQ level 3 in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Desirable
- GCSE qualifications
- Appropriate NVQ level 3 in Business Administration
- Understanding of clinical / medical systems
Experience
Essential
- Demonstrable experience of working in an administrative role.
- Experience of working with computerised data systems.
- Experience of working with Microsoft Office applications including Word, Excel and Outlook.
- Experienced in the use of email, and electronic diary management Setting up office systems
- Experience of working with other professional teams and/or members of the public
Desirable
- Experience of working in the NHS/Local Government
- Previous experience of working in a Continuing Health Care Team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North East & North Cumbria ICB
Address
Loftus House
Colima Ave
Sunderland
SR5 3XB
