Assistant Medical Workforce Manager
Job Description
Job summary
Fixed term contract/ secondment opportunity until March 2026
An exciting opportunity has arisen for an Assistant Medical Workforce Manager (Business Services) to join a supportive and dynamic Medical Workforce team.
The position is well suited to an individual who has gained experience ideally within Medical Workforce, HR, recruitment or temporary staffing. Previous working within agency recruitment would also be advantageous.
Ideally, you will have knowledge of Medical and Dental terms and conditions to enable you to provide sound, advice, support and guidance to a wide range of colleagues. Additionally, you will be able to confidently build relationships with a range of colleagues and peers internally and externally, enjoy a varied workload and can deliver results within set targets and strict deadlines.
We fully support hybrid working and therefore after an initial period of training, a combination of working from home and office-based working can be arranged.
To support the delivery of a high quality, safe and compassionate healthcare service,all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Dedication, Integrity and Excellence.
If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.
Main duties of the job
The Medical Workforce team is responsible for ensuring the timely recruitment of medical staff of all grades, dealing with resident doctors on rotations, carrying out an effective temporary staffing function, and providing expert knowledge and advice on all aspects of Medical and Dental Terms and Conditions of Service.
Main duties include:
- Providing day to day management and oversight of the Medical Workforce Department (Business Services)
- Providing high quality innovative advice and solutions aimed at ensuring the Trust utilises its temporary staffing guidelines for both the Medical temporary workforce and agency cover in line with the NHSI guidelines supporting the on-going reduction in external temporary staffing spend
- Providing operational support to Medical Workforce Manager, the Medical Workforce Team and other Trust Managers
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job responsibilities
- To be responsible for the operational day to day management of the Temporary Staffing Team and supervise the daily administrative processes undertaken by the Medical Workforce team in relation to temporary staffing.
- To provide key support for improvement projects and identified knowledge/skill gaps across the Medical Workforce Team.
- Overseeing the recruitment of all Temporary Staff to the internal Medical Staff bank in line with Trust Policies. Ensure that up to date and accurate records are kept of all Medical Temporary Staff both internal and external.
- To ensure that the process for securing locums (internal and agency) is kept relevant and in line with changing market developments. That all related procedures are kept updated and other members of the Medical Workforce team are instructed appropriately to be able to secure locum cover if required.
- Postholder required to understand the complexities of the various Junior Doctor rotations to ensure that gaps are identified, and appropriate action is taken to minimise the effect on the service and rota compliance.
- To ensure that the process for securing locums (internal and external) is kept relevant and in line with changing market developments. That all related procedures are kept updated and other members of the Medical Workforce team are instructed appropriately to be able to secure locum cover if required to.
- Postholder required to understand the complexities of the various Junior Doctor rotations to ensure that gaps are identified, and appropriate action is taken to minimise the effect on the service and rota compliance.
- Maintain detailed up to date knowledge of new initiatives affecting medical staff and contribute to guidance documents where necessary. Assist in ensuring timely implementation including employment law, regulations relating to the employment of medical staff, GMC, immigration and certificates of sponsorship, equal opportunities, terms and conditions of employment and Trust policies and procedures.
- Investigating complaints relating to temporary staffing use in accordance with relevant policy, escalating to senior management where appropriate. Monitor, record and manage complaints from service users in relation to temporary workers (both bank and agency), liaising with agencies where required to ensure the complaint is effectively dealt with to ensure that processes are in place to share information about performance issues and prevent booking within other areas of the organisation (where appropriate).
- To ensure compliance with legislation across the organisation around the use of bank and agency worker.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Please note that this advertised position, which is part of occupation code 4141 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Person Specification
Qualifications/training and professional development
Essential
- Degree level qualification or equivalent experience.
Experience
Essential
- Recent experience of working in a human resources/ medical workforce environment.
- Understanding and experience of the Recruitment Process.
- Evidence of previous role requiring excellent verbal and written communications.
- Experience of management/supervision
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focus, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Skills
Essential
- Good IT skills, including Microsoft Office (Outlook, Word, Excel, Powerpoint) and the ability to use other systems as required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are ...
