Business Administration Manager
Job Description
Job summary
This post is fixed term/secondment for 9 months, due to / to meet the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
An exciting opportunity has arisen for a Business Administration Manager to support the Clinical Directorate for 9 months to cover a period of maternity leave.
The successful individual will be required to utilise their skills and knowledge of business management and the organisation to provide support for financial and human resource based queries as well as the communication of key information across the Directorate.
They will be responsible for developing and maintaining Directorate information and administration processes and operations, whilst managing and overseeing the secretarial and administrative support to the senior team in the Clinical Directorate and other staff within the Directorate. There is a particular focus on operating efficiently and effectively and smoothly co-ordinating their day-to-day business arrangements.
The base will be agreed on recruitment and there are flexible working arrangements for staff to work remotely.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
- The post holder will also be the first point of contact for a wide range of enquiries relating to the Directorate function and will be expected to establish excellent working relations with key internal and external contacts.
- The post holder will provide line management, mentorship and co-ordinate activities for administrative staff within the Directorate and support staff ensuring they are providing strategic oversight to their work.
- The post holder will undertake delegated duties on behalf of the Clinical Directorate Business Manager and will provide continuing leadership for the Business and Administration team within the Directorate under the guidance of and in conjunction with the Clinical Directorate Business Manager.
- The Business Administration Manager will also provide dedicated business and project support to the ongoing development, delivery and review of key work programmes.
About us
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Essential
Essential
- Degree level or equivalent relevant experience
- Excellent standard of competency in the use of Microsoft Office packages, typing/word processing, and shorthand or audio skills
- Good understanding of the main issues and working environment facing the Director and senior staff
- Evidence of continued professional development
Desirable
- Detailed knowledge of the Trusts structure, organisation, functions, main objectives, and awareness of policies and procedures
- Thorough knowledge of the structure of the Trusts meetings and related working groups, including the main internal and external stakeholders
- Understanding of Electronic Staff Record (ESR) System
- Understanding of ORACLE procurement system
- Understanding of Cohort Management Referral
Experience
Essential
- Day to day mentorship of staff
- Experience of successfully operating in a sensitive environment
- Experience of drafting briefing papers and correspondence at a senior level and to a range of audiences
- Experience of managing and reporting risks and key workstreams
- Demonstrable experience of coordinating workstreams in complex and challenging environments
- Experience of designing and implementing internal process and procedures
- Capability to plan over short-, medium- and long-term timeframes and adjust plans and resource requirements accordingly
Desirable
- Experience of monitoring budgets and business planning processes
Skills and Attributes
Essential
- Good interpersonal and communication skills, able to establish effective working relations with a wide range of internal and external contacts
- Good organisation and administrative skills, able to organise own work and Director's working arrangements
- Work collaboratively with team members across a large department to achieve objectives
- Able to assimilate information quickly and to think logically
Desirable
- Ability to speak Welsh
Other
Essential
- Ability to travel within geographical area
- Able to work hours flexibly on occasion to meet deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Welsh Ambulance NHS Trust
Address
Pan Wales
To be confirmed
Pan Wales
SA6 8RE
Employer's website
https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)
