Business Manager

Job responsibilities

• Responsible for the day to day management of the Trusts Newcastle Surgical Cadaveric Training Centre. This includes delivery of proactive, responsive, education and training programmes, regional, national and international based on commercial, Royal Colleges, HENE, Industry and Trust requirements.
• Leads on development, delivery and evaluation of the NSTC Development Plan to provide a fit for purpose service. Utilises the relevant budgets and income streams effectively
• Responsible for policy development, planning and performance process.
• The post holder is responsible for quality assurance, risk management focus on activities which increase the NSTC income capabilities and working with Clinical Directors and other senior colleagues develop.
• The post holder will implement and monitor a business model for supporting the commercial business arm of the centre, including development and implementation of commercial /business strategies (which future proof the Centre) and build and maintain reputation for excellence.
• To work closely with Senior Managers and Consultants within the Trust.
• To ensure effective management and control processes in all aspects relating to service contracts, including negotiation of terms and monitoring arrangement and performance reporting, targets and financial outcomes.
• To lead on the production and review of the NSTC business plan, education strategy and annual report, including the coordination of any delivery and implementation plans.
• To lead in project management and development activities in multi specialties within the remit of the Training Unit.
• To effectively market the NSTC, to promote educational excellence to the Trust and potential commercial industry targeting both the UK and international markets.
• Negotiating and implementing the commercial aspects of the NSTC and developing a centre of excellence in surgery and other disciplines
• To lead, as required, in production of tenders and service procurement and healthcare market assessment and analysis.
• Implement Standards of Practices to ensure compliance with the Human Tissue Authority Regulatory Framework.
• Identify business opportunities working with internal and external stakeholders for wider marketing and income generation
• Work with clinical directors on the development of research, marketing, budget management and implementing Standards of Practice.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Person Specification

Qualifications & Education

Essential

• Degree equivalent experience
• Masters level education or evidence of equivalent study/experience in a related field Excellent standard of literacy and numeracy
• Extensive IT Skills to include office software packages.

Desirable

• Management or leadership qualification or equivalent experience

Knowledge & Experience

Essential

• Specialist knowledge and skills in areas of financial management quality assurance, project management and governance processes and systems
• Experience in developing and implementing training and subsequent scheduling of activity
• Significant experience of performance management and preparation for inspection by external professional or regulatory bodies
• Knowledge and understanding of the current issues in health sector
• Knowledge of CPD, surgical curriculums and learning principles
• Significant experience in a training/education role, with experience of designing, delivering and evaluation programmes for (multi-professional) staff at a range of levels including senior staff groups
• Experience of design and delivery of assessment of learning processes and meeting associated quality assurance requirements
• Significant experience of negotiating, influencing and commissioning education and training activity
• Experience in tendering and contracts management
• Significant experience in developing and progressing Business cases and or case of need
• Experience of pro-actively seeking solutions to deliver high professional quality education, training and research projects
• Experience on managing change
• Knowledge of postgraduate medical education sector or worked in the health care/public sector.

Desirable

• Experience of programme validation
• Managing change
• Understanding of training needs analysis processes and planning
• Knowledge of the regulatory authority - Human Tissue Act
• Experience of working in the NHS
• Design of teaching/training experience in a surgical setting

Skills & Abilitie

Essential

• Ability to raise concerns and escalate issues in a confident and constructive manner
• Able to work across disciplines in the organisation, regionally, nationally and internationally
• Able to analyse and interpret data and advise on key themes/trends/concerns and business opportunities specific to surgical training.
• Ability to lead the efforts of others not in line management arrangement to meet deadlines
• Excellent and effective high quality interpersonal skills and ability to communicate with diverse learner needs and organisational issues
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