Cardiology Outpatients Sister/Charge Nurse
Job Description
Job summary
A fantastic opportunity has arisen to advance your career as a Band 7 Sister/Charge Nurse within the dynamic and patient-focused Cardiology Outpatient Department at the Oxford Heart Centre.
We are seeking a motivated, hard-working, and forward-thinking leader to take on this pivotal role. You do not need to be an expert in cardiology to apply, but you must have the enthusiasm and commitment to develop your knowledge and skills in this specialty.
This role provides the autonomy to lead and develop a multidisciplinary team, while working closely with the Non-Invasive Cardiac Physiology Team and the Cardiology Matron. You will play a vital part in delivering high standards of care, driving service improvements, and ensuring the department meets its operational targets.
If you are looking for a rewarding leadership role within a supportive and innovative team, we would love to hear from you. Informal conversations about the role are encouraged.
Main duties of the job
You will work collaboratively with the Cardiac Physiology Lead for Non-Invasive Services, Non-Invasive Cardiac Physiology Team and the Cardiology Matron to ensure the efficient day-to-day operational management of the Cardiology Outpatient Department. You will be a visible and accessible leader within the department, easily identifiable to patients, relatives, and all staff.
As a key figure in the department, you will provide exceptional clinical leadership and foster a supportive environment for professional growth and development. You will be responsible for managing and coordinating multidisciplinary teams to deliver high-quality patient care, while ensuring the department meets its service and performance targets.
The post holder will take strategic responsibility for driving service improvements, managing staff performance and training, and promoting innovative approaches to outpatient nursing practice. You will also oversee compliance with trust policies, assist in financial management of departmental resources, and maintain high standards of patient safety and satisfaction.
This is an exciting opportunity to lead and shape the future of cardiology outpatient services in a dynamic and patient-focused environment.
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Job responsibilities
Job Description
The Cardiology Sister/Charge Nurse is a pivotal role in leading and managing the Cardiology Outpatient Department at the Oxford Heart Centre. The post holder will ensure high standards of patient care and service delivery by providing expert clinical leadership and operational management. They will act as a visible and accessible leader, collaborating closely with multidisciplinary teams and key stakeholders to meet departmental and organisational objectives.
The role balances responsibilities across clinical practice, staff management, education, and service development, whilst maintaining a patient-centred approach to care. The post holder will also ensure compliance with trust policies, statutory regulations, and professional guidelines.
Main Responsibilities Clinical Responsibilities- Promote excellence in outpatient cardiology nursing practice, demonstrating expert knowledge and skills in managing complex and evolving patient needs.
- Act as a credible clinical role model, ensuring care is evidence-based and focused on the needs of the patient.
- Be a visible and accessible leader, engaging with patients, relatives, and staff to support high-quality care and positive experiences.
- Collaborate with the Non-Invasive Cardiac Physiology team to streamline outpatient processes and enhance patient pathways.
- Maintain accurate and comprehensive documentation, demonstrating proficiency with IT systems and digital tools.
- Lead clinical audits and quality improvement initiatives to enhance patient care and service efficiency.
- Foster a culture of learning, supporting the professional development of all staff within the department.
- Provide mentorship tailored to individual staff needs, ensuring alignment with personal and organisational goals.
- Develop and implement training programmes to enhance clinical competencies and maintain mandatory training compliance.
- Act as an expert resource, offering guidance and knowledge to team members regarding cardiology outpatient services.
- Lead the daily operations of the department, ensuring seamless service delivery and adherence to trust and government targets.
- Proactively manage staff performance, rosters, and development, conducting appraisals and facilitating ongoing feedback.
- Collaborate with the Cardiology Matron and the Cardiac Physiology Lead for Non-Invasive Services to align operational and professional goals.
- Oversee recruitment, retention, and workforce planning, promoting a positive and inclusive working environment.
- Assist in the management of the departmental budget, ensuring resource allocation supports efficient service delivery and patient care.
- Participate in strategic planning and lead the implementation of service improvements and change initiatives.
- Facilitate communication within the multidisciplinary team and across departments to ensure collaborative and effective working relationships.
- Maintain active registration and professional development in line with NMC standards.
- Practise in accordance with the NMC Code of Conduct, acting as an ambassador for nursing and cardiology services.
- Uphold trust values, promoting equity and inclusivity for staff and patients.
- Demonstrate insight and understanding of how personal actions impact colleagues, patients, and the workplace environment.
- Ensure confidentiality and data protection are upheld in line with legal and organisational requirements.
- Monitor and manage risk within the department, conducting assessments in line with trust policies.
- Participate in incident reporting and follow-up, ensuring learning is integrated into practice.
- Lead on quality assurance initiatives, including service evaluations and compliance monitoring.
- Ensure alignment with trust policies, clinical governance frameworks, and statutory health and safety regulations.
- Represent the department in trust-wide initiatives, projects, and meetings.
- Support the development and implementation of local and national cardiology outpatient strategies.
- Undertake other duties as required by departmental or organisational needs, commensurate with the grade and role.
- Cardiology Matron (professional accountability and development)
- Cardiac Physiology Lead for Non-Invasive Services (line management)
- Non-Invasive Cardiac Physiology team (collaboration on outpatient services)
- Multidisciplinary teams across the Oxford Heart Centre
Person Specification
criteria
Essential
- *Education - Registered Nurse, Educated to Degree or Masters level in Nursing or MAGNET Accredited programme
- Evidence to support a programme of personal professional development.
- Completion of a leadership and management development programme
- Hold a mentorship qualification/evidence of advanced mentorship skills.
- Maintaining an excellent standard of patient care
- Effectively managing a team
- Team leadership skills
- Organisational and management skills
- Project management ability
- Ability to undertake and facilitate change management/project work
- Evidence of involvement with Audit work and quality assurance
Desirable
- Intermediate life support course.
- Masters level study ...
