Catering Supervisor Retail
Job Description
Job summary
An opportunity has arisen for Band 3 Catering Supervisor.
The successful candidate must be prepared to study for the level 3 food hygiene certificate and NVQ 3.
Main duties of the job
- Supervision of the catering staff, allocation of duties
- HACCP, monitoring, temperature control, staff training
- Implementationof changes
- Staff appraisals
- Supervision of the service, cleaning and dishwashing
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit theircareers page.
Job responsibilities
1. Ensuring the rotas are covered. Allocation of work to catering assistants. Liaise with management to ensure there is a continuation of service in the event of major staff shortages. Priorities urgent requests. Authorise overtime within the allocated budget.
2. Training of staff in basic job skills under the direction of Management.
3. Training of health and safety, including cascade training and the monthlytoolbox training. Ensuring that the staff are complaint with the mandatorytraining including COSHH. Making arrangements for staff to attend training.
4. Tool box training. Ensure that staff are trained in the Toolbox training. Record the information on the appropriate documents on the computer. Get involved with the development of tool box training sheets.
5. Carry out staff appraisals
6. Cooperates on matters of health and safety and ensures that all staff comply with current Health and safety practices.
7. Ensuring all staff carry out their duties to the required standard as determined by Management. Identify and resolve staff performance problems. Highlight issues with management.
8. Under the direction of management, authority to give informal disciplinary warnings.
9. Report any issues with staff that do not comply with Aintree values.
10. Maintaining Trust standards of hygiene at all times, including personalcleanliness, working practices and food handling practices. Ensure that theunit complies with the departments HACCP policy and ensures that thenecessary documentation is completed.
11. Basic food preparation. Ensuring that food presentation and portion control is of the required standard at all times.
12. Handling customer complaints in conjunction with Management. Completing all the relevant documentation.
13. Visit patients to discuss complaints, special diets and comments. Feed back to head chef/management.
14. Carry out ward visits as per the HACCP policy. Talking to nursing staff and patients.
15. Develop the department, implementing changes and make proposals for changes in working practices.
16. Reporting any structural and mechanical defects, and the need for repair.
17. Supervision and instruction of the cleanliness of their allocated are andassociated equipment and materials.
18. Promoting the sales of goods within the retail outlets.
19. Ensuring that Audit procedures are adhered to within the department.
20. Responsible for the stock and stock control within your designated area. Highlighting potential problems to management .
21. Everyone employed by the company is required by Sections 7 and 8 of the Health and Safety at Work Act 1974 (HASAWA) to take reasonable care for the safety of themselves and others who may be affected by their acts or omissions at work; and not to interfere with or misuse anything provided in the interests of health, safety and welfare.
22. Co-operate on matters of health, safety and welfare to enable the Trust to meet its statutory obligations.
23. Train staff and monitor the use of all equipment and substances are used in accordance with their training and instruction.
24. Inform the immediate line manager of any situation representing a serious and immediate danger to Health and Safety. In the absence of a manager make immediate arrangements to stop immediate danger.
25. Be responsible for the staff use of any personal protective equipment. Dealing with staff who do not comply.
26. Report any personal injury, dangerous occurrence or work related disease on Datix.
Person Specification
Qualifications
Essential
- Level 3 Food Hygiene Certificate
- ILM certificate NVQ 3 in catering subject/equivalent
Experience
Essential
- Previous catering experience at a supervisory level
- Previous Industrial Catering experience
Knowledge
Essential
- A general understanding of why food hygiene is important
- Health and safety basic knowledge
- Knowledge of Cash handling and till systems
Skills
Essential
- Excellent Communication skills
- Basic data inputting either manually or using a computer/tablet
- Basic numeracy and literacy skills
- Ability to work as part of a team
- Excellent organisation skills
Other
Essential
- Willingness to work flexibly and at other sites when required
- Ability and willingness to undertake further training as necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
Liverpool University Hospital
Longmoor Lane
Liverpool
L9 7AL
