CAU Support Secretary - KMOC

NHS

Job Description

Job summary

An exciting opportunity has arisen for a Support Secretary within the Trauma and Orthopaedic Clinical Administration Unit at Tunbridge Wells Hospital. We are looking for an enthusiastic and hard working individual to come and work in our busy team.

We are pleased to be able to offer this position as a full time post and will consider a job share and part time working as well, following flexible working policies.

This role is an audio typing role, so excellent typing skills are a must and a typing test will form part of the interview process, alongside a formal interview.

This particular vacancy will be supporting the Trauma and Orthopaedic service; knowledge of orthopaedic medical terminology will be beneficial however not essential. The ideal candidate will have exceptional secretarial skills and proven experience audio typing with a medical background. The role will also involve assisting the team in booking outpatient clinic appointments so knowledge of appointments, clinics and waiting lists will also be beneficial.

You should demonstrate excellent communication and organisational skills, be self-motivated, able to prioritise a busy workload, work to deadlines, have a flexible approach to duties and hold a relevant secretarial / audio / word-processing qualification ideally with previous NHS /medical experience however this is not essential.

Main duties of the job

A good range of secretarial skills, including knowledge of medical terminology and audio word-processing/typing is required. The ability to organise your day, prioritise your tasks and work as part of a team are also desirable. You should be self-motivated and be able to demonstrate good communication and organisational skills, along with a flexible approach to duties. You should also hold relevant secretarial / audio / word-processing qualification and ideally have previous NHS / medical experience.

About us

Working for your organisation

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working?We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Joining us includes a comprehensive benefits package:

  • At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
  • Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
  • Blue Light card eligibility
  • And more, additional benefits can be found in the benefits documents below

Job responsibilities

Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.

All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.

Person Specification

Qualifications

Essential

  • Good standard of general education (at least GCSE level or equivalent)
  • Excellent secretarial and audio-word-processing
  • RSA 2 level qualification
  • Or equivalent experience

Experience/Knowledge

Essential

  • Previous Secretarial or Administration Experience
  • Significant experience of dealing with the public

Desirable

  • Medical terminology
  • Knowledge of Allscripts and ERS

Skills

Essential

  • Excellent computer skills (Word/Excel) /advanced key board skills
  • Excellent interpersonal skills both verbal and written.
  • Able to use initiative and work under pressure.
  • Ability to work with and support colleagues as part of a team.
  • Demonstrates good time management skills.
  • Ability to work within a team environment under pressure; prioritising work.
  • Systematic approach to problem solving

Desirable

  • Database management
  • Understanding of 18 Week Referral and Cancer Target rules
  • Ability to organise and prioritise own workload
  • Understanding of Health Records legislation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Tunbridge Wells Hospital

Tonbridge Road

Pembury

TN2 4QJ

Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

Good luck with your application